Job posting title Sales Development Representative MSP Job summary The primary responsibility of the Sales Development Representative (SDR) is to help turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and outbound lead generation campaigns. Job description Responsibilities and Duties • Develop opportunities from prospecting and marketing generated leads. • Interact with prospects via telephone and email with a high attention to detail. • Consistently achieve qualified opportunity quotas to ensure territory revenue objectives • Develop and execute on a strong prospecting plan of attack, including email and call scripts. • Track all relevant qualification and lead management activity using Salesforce.com. • Keep up to date with the ESET product set, effectively communicate the value proposition and be able to react to objections and competitive questions. • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunities • Disseminate opportunities to appropriate account managers, educating them as necessary about the opportunity. Requirements Education: • GCSE (or equivalent) with passes in English and Maths. • Tertiary education desirable. Experience • 2-3 years of proven experience in lead generation and sales development, inside sales and/or sales. • Experience in Information Technology desirable. • Experience in the Cyber Security industry would be a strong plus. • Experience using Salesforce.com or comparable CRM desirable. Knowledge • Knowledge of IT, Information Security and/or Cybersecurity • Understanding of SDR and lead development best practices and procedures would be beneficial. Language • C2 – Proficient English Communication • Strong communication skills • Able to make cold-calls to prospects • Able to maintain high outbound call volumes Managerial skills • Proven ability to perform successfully given low oversight and limited process. • Able to multitask and keep on top of administration Personal characteristics • Reliable and self-sufficient. • Detail-orientated, with a drive to execute flawlessly. • Positive can-do attitude and strong work ethic. • Fast thinking and adaptable. • Resilient and focused. • MUST have hunter mentality Leadership • No leadership responsibility Magnitude (Area of Impact) • Will hold an individual target for generation of business opportunities c. 1.5-2 times the relevant revenue target Job requisition JR-04987 Sales Development Representative MSP (Open) Primary location Bournemouth (Home Office) Additional locations Time type Full time