We’re hiring for a Senior Account Handler
We’re NFP and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC, and North America. It’s a time of rapid growth for the European arm of the business, so we need someone to be responsible for the administration of client’s insurance requirements including general enquiries, renewals, mid-term adjustments, obtaining quotations, account procedures, and assisting clients with claims. Provision of technical, administrative, and client service support to the insurance service Sales Executives/Directors. Adherence to the FCA regulations and requirements.
We are recruiting for a Senior Account Handler, to join our Commercial Insurance team, based in Bromsgrove.
Overview of duties
* Provide a high level of professional advice and all-round service in all aspects of the client relationship
* Answering general enquiries, renewals, midterm adjustments as well as obtaining quotations
* Manage a range of larger client insurance programs
* Handle a varied range of new business enquiries and presentations to market
* Act as a technical referral point within a well-established commercial team and offer guidance to less experienced team members
* Be involved in all aspects of client engagement working closely with the senior directors and executives of the business
* Identify cross-selling opportunities where appropriate
* Benefit from exciting and ongoing personal and career development programmes
* Be challenged professionally, with a varied case load of Business clients who will value your advice and service
* Be part of a growing and market-leading team, well respected by clients and peers and able to broker in your clients' best interests
* Have access to leading technology and infrastructure to allow you to carry out your duties efficiently and effectively
Person specification
Knowledge, skills and abilities:
* A professional Insurance Account Handler, Broker or Client Service Executive seeking to progress your career or an insurance professional from another discipline keen to develop a career in a customer servicing role
* Hold a good knowledge of cross-class commercial insurance classes with a number of years’ experience and a positive approach
* Experience of Acturis is essential
* Motivated by sourcing and providing solid insurance advice and solutions for your clients
* A team player with a "can do" attitude
Education / and or Experience
* A minimum of 4/5 years in a Commercial Insurance Broking environment
* A strong insurance technical ability is desirable - Preferably ACII or DIP qualified or has significant progression to obtaining professional qualifications
* Ability to collate information and produce reports
* Able to converse at all levels and act as interface between all Insurance departments, clients and service providers
* Able to build positive relationships within the team, and with Clients
* Able to work on own initiative and as part of a team
Key Information
Salary: Competitive depending upon experience
Hours: 35 hours Monday – Friday
Location: Bromsgrove – 1 day working from home
Benefits: 25 days holiday + bank holidays, Pension Scheme, etc
If this sounds like something you are interested in please apply, or contact Paige Hughes or Lucy Reed for further information.
#J-18808-Ljbffr