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ServiceNow Solution Architect, Business Consulting, Business Transformation
Location:
Other locations: Primary Location Only
Date: Apr 2, 2025
Requisition ID: 1448830
At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together.
We’re all in, are you? Join EY and shape your future with confidence.
The opportunity
We’re seeking a ServiceNow Solution Architect, who’s an encouraging team player, is passionate about the ServiceNow platform and has a knack for producing excellent customer experiences and designing highly supportable solutions.
Our passion is to work with our customers to deliver great ServiceNow experiences so that we can build a better working world together. Here at EY, you’ll work with a team of amazing Technologists who are always growing, learning, and adapting, in and out of the office. With an innovative and adaptable team, driven by honest values and an amazing, supportive culture, we’re out to unleash the power and potential of ServiceNow for every client we work with. We’re looking for people like you who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative environment.
Your key responsibilities
* Defining scope and providing technical advisory services to assist clients implementing a ServiceNow program of work
* Understanding client requirements and translating these into workable system solutions, creating architecture design documentation and ServiceNow roadmaps.
* Creating and maintaining Platform Implementation Roadmaps and providing hands-on assistance with the detailed design and implementation approach of selected engagements
* Demonstrating product and technical leadership on ServiceNow engagements
* Working with a team of technical and functional analysts, solution architects, and delivery managers to deliver ServiceNow solutions for clients.
Skills and attributes for success
To qualify for the role you must have:
* An ability to define at an architectural and design level of detail, technical solutions aligned with client business problems
* More than 4 years experience working with the ServiceNow platform, including designing and implementing solutions, and a fundamental understanding of relevant key technologies
* Fundamental understanding of key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC; well-versed in CSDM 3.0 framework and an understanding of popular coding languages.
* A keen eye for detail with strong problem-solving skills and an ability to think outside the box
* The ability to build strong and credible relationships with business and technical stakeholders at all levels of the organization
* The ability to self-manage and develop skills independently while contributing to the broader team’s capability
Ideally, you’ll also have:
* ServiceNow certifications
* Consulting Experience
What working at EY offers
EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:
* Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
* Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
* Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs.
* Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Company description
EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets. Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy, and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network, and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. All in to shape the future with confidence.
EY refers to the global organization, and may refer to one or more of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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