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Location: Midlands (Hybrid options available)
Salary: £50, - £60, basic, plus bonus and company car
Hours: Monday to Friday
Are you a strategic leader with a strong background in warranties and aftersales? We are looking for a highly experienced professional to drive cost control, optimise warranty operations, and enhance efficiency within a growing organisation.
Key Responsibilities
* Cost Management: Oversee warranty expenditure, goodwill costs, and legal-related outgoings, identifying opportunities for savings.
* Repair Network Optimisation: Develop and manage repair partnerships to ensure cost-effective service delivery.
* Warranty Operations: Collaborate with providers to streamline warranty processes and improve efficiency.
* Aftersales Expertise: Utilise aftersales experience to enhance cost control and operational improvements.
* Regulatory Compliance: Ensure all warranty activities align with consumer rights legislation and industry best practices.
About You
We are seeking a results-driven professional with:
* Experience:
* Proven leadership experience in warranties, aftersales, or related fields.
* A strong background in cost control and operational efficiencies.
* Previous experience working with warranty providers is highly desirable.
* Knowledge:
* Solid understanding of mechanical and technical warranty processes.
* Familiarity with the Consumer Rights Act and legal obligations related to warranties.
* Skills:
* Excellent leadership, negotiation, and analytical skills.
* Strong communication abilities to liaise with internal teams and external partners.
What's on Offer?
* Attractive performance-related bonus scheme.
* Company car included.
* The opportunity to influence and improve warranty operations in a progressive environment.
If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
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