JOB TITLE: IT Manager (PMS)
LOCATION: Teddington - Onsite
PACKAGE: £40-50k basic
WAY OF WORKING: Office Based
THE BUSINESS: My client is a well respected boutique hotel with a superb reputation across the area and the globe.
THE OPPORTUNITY: As the IT Manager, you will support the smooth running of all hospitality applications, liaise with third parties where required, and act as escalation when necessary.
Key responsibilities:
1. Provide a high level of technical support and assistance to all colleagues, and guests when required.
2. Troubleshoot system and network problems by diagnosing and solving faults.
3. Liaise with external support providers to ensure complex faults are resolved effectively.
4. Build, configure, and setup all computers for staff.
5. Perform new user onboarding tasks and system inductions.
6. Configure, support and troubleshoot servers, printers, mobile and desk phones.
7. Ensure Active Directory, Security Groups, and User Permissions are accurately up to date.
8. Support the Executive Team with projects, ensuring timelines are adhered to.
9. Assist the Hotel and third parties in delivering and implementing new services.
10. Responsible for ensuring all technical documentation is kept up to date and ensuring all IT policies are properly followed.
11. Maintain inventory records of all Hotel IT equipment.
12. Attend daily and management meetings when required to provide business updates.
13. Maintain and review all compliance requirements around Cyber security and GDPR.
Key Skills required:
1. Knowledge of administering Microsoft solutions including MS 365.
2. Proven experience with Desktop & Server admin across the Microsoft stack.
3. Experience working with IT Security & Network infrastructure.
4. Overall appreciation of end point system security.
5. Overview ISP solutions and connectivity requirements.
6. Experience of Hospitality products such as PMS(Opera) and POS systems and associated interfaces is essential.
7. Understanding around core IT compliance for GDPR & PCI/DSS etc.
8. Excellent communication skills.
9. Experience in a similar role in a similar environment.
If you are interested in the role please apply to this advert or contact James McAbendroth @ C4S Search.
#J-18808-Ljbffr