Who You Are Educated to degree level with a professional qualification relevant to Social Work or Occupational Therapy (e.g., CSS/CQSW, DipSw, Dip COT, or Degree in Occupational Therapy). Registered with HCPC. Knowledge of the Care Act 2014, the Mental Capacity Act 2005, and other relevant legislation. Demonstrable understanding of the principles and application of excellent adult social care. Strong literacy, numeracy, interpersonal, and IT skills. Minimum of 1 year's experience as a qualified practitioner, ideally in a similar role within a Local Authority. Commitment to personal development and a positive attitude to work. Ability to build effective working relationships with internal and external customers. Must be double vaccinated (mandatory requirement). What the job involves Managing a service caseload, including customers with complex needs. Accepting referrals, undertaking screenings, and carrying out needs assessments for customers. Applying eligibility criteria identified in the Care Act and fulfilling statutory duties related to the care of adults and their carers. Providing professional supervision to non-qualified staff and ensuring compliance with professional standards and code of conduct. Developing and maintaining effective relationships with all partners to ensure coordinated and appropriate customer service delivery. Promoting team working practices, ensuring public safety, and handling escalations from team members promptly. Staying updated with service-related developments to provide timely and accurate information to customers. Conducting proportionate risk assessments and undertaking reviews and reassessments when necessary. Supporting Managers in developing team plans in line with council and Government priorities and customer requirements. Maintaining confidentiality and working in accordance with RBK's Equal Opportunities and Health & Safety policies. Advising customers in procuring provider services while ensuring cost-conscious and effective commissioning of services. Specializing in either Case Management & Safeguarding or Occupational Therapy, performing tasks relevant to the specialization. Committing to professional development and adhering to CPD requirements as per HCPC regulations.