Job summary North Chelmsford Healthcare Centre are seeking two friendly and professional receptionists to join our team on a part-time basis to cover maternity leave. Working 18 hours per week, shifts to be worked are below and we offer £15 per hour after 6.30pm and at weekends. Position 1 - fixed term contract until May 2026: Monday 8am-2pm Tuesday 2pm-8pm Wednesday 2pm-8pm Position 2 - fixed term contract until December 2025: Monday 8am-2pm Wednesday 8am-2pm Thursday 2pm-8pm There is a requirement to work one shift at the weekend per month (4.5 hours). You will also need to be flexible to cover additional hours due to annual leave or sickness. This is an interesting and important front-facing role within the surgery and the successful candidate will be responsible for providing excellent customer service and administrative support, including navigating patients to the most appropriate appointment with the most suitable clinician. Applicants will need to be fully flexible to cover annual leave and short notice sick leave. The post is subject to satisfactory references and a DBS check. Please note that should this vacancy attract sufficient interest, it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment. Main duties of the job Dealing with patients queries on the telephone, by email or in person. Processing prescription requests. Arranging home visits. Scanning documents. Chaperoning. Processing card and cash payments from patients. About us The North Chelmsford Healthcare Centre was formed in April 2015 following the take over by The Elizabeth Courtauld Surgery based in Halstead. Benefits include: NHS Pension 4 weeks annual leave plus bank holidays Free parking on site Date posted 29 March 2025 Pay scheme Other Salary £12.47 an hour Contract Fixed term Duration 14 months Working pattern Part-time Reference number 8983-1 Job locations 2 White Hart Lane Chelmsford Essex CM2 5EF Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification Qualifications Essential na Experience Essential Have an excellent telephone manner. Have a caring nature and be able to show empathy to our patients. Be able to demonstrate good team working. Have a positive can-do attitude. Be able to pick up processes and information quickly and put these into action. Be computer literate and be able touch type. BLS training will be provided as well as full training on SystmOne (patient record system). Person Specification Qualifications Essential na Experience Essential Have an excellent telephone manner. Have a caring nature and be able to show empathy to our patients. Be able to demonstrate good team working. Have a positive can-do attitude. Be able to pick up processes and information quickly and put these into action. Be computer literate and be able touch type. BLS training will be provided as well as full training on SystmOne (patient record system). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address 2 White Hart Lane Chelmsford Essex CM2 5EF Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)