* An exceptional opportunity to join our high-profile flagship hotel opening in London.
* The Peninsula Hotels espouses luxury service, dedication to our customers and commitment to our employees.
* Join our award-winning group, working alongside a highly experienced team.
Key accountabilities
* Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles. Looks for improvement for better service standard with a general theme of anticipating the guests' needs.
* Supervise security officers to ensure all posts are manned as required and tasks are performed in a timely manner.
* Maintain the highest level of presentation, visibility and professionalism and those of the security officers.
* Be thoroughly familiar with the outlay of the hotel building including entrances and exits.
General requirements
* Previous track record of relevant working experience in similar capacity in a similar environment. SIA Licence Holder.
* Excellent knowledge of security industry best practice across relevant security operations (loss prevention, conflict resolution, access control...)
* Knowledge of security and crisis management related law and regulation.
* The ability to remain calm in stressful situations with a strong ability to use initiative.
* Fluent English communication proficiency. Expertise in a second language would be desirable.
Benefits
* Excellent salary package.
* Generous service charge distributed equitably to all colleagues.
* Life Insurance.
* Enhanced company contribution on pension plan.
* Medical cash plans including optical and dental coverage.
* Enhanced maternity and paternity leave plan.
* State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers' room.
* Colleague restaurant with healthy and balanced 24/7 food offerings.
* On-site occupational health and safety nurse and wellbeing education sessions.
* High street and online shopping discounts.
* Rewards and recognition initiatives.
* Dry cleaning for uniforms and work attire.
We are delighted to receive your CV and will liaise with suitable candidates directly.
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