Mortgage Completions Manager Salary: £26,000 - £30,000 (DOE) Bonus Location: Manchester Office Mon - Friday - No Weekends Consegna Talent are partnered with an exclusive boutique, Independent Mortgage Broker in Manchester. Our client is looking for a Mortgage Completions Manager to join the business following recent internal growth. As a Mortgage Completions Manager, you will act as the crucial link between the Mortgage Case Managers and Mortgage Advisors, ensuring a seamless process from application to completion. This is an excellent opportunity for someone with an interest in the property / mortgage industry with exceptional communication skills, and a detail-oriented approach. It is also ideal for those looking to progress their career within the mortgage industry. Key Responsibilities: Serve as the direct liaison between Mortgage Case Managers and Mortgage Advisors to facilitate efficient case progression. Oversee the final stages of the mortgage application process, ensuring all requirements are met before completion. Proactively manage and monitor completion pipelines, identifying potential delays and resolving issues swiftly. Ensure all client documentation and compliance requirements are completed accurately and in a timely manner. Work closely with lenders, solicitors, and other third parties to expedite the mortgage completion process. Provide regular updates to Mortgage Advisors, Case Managers, and clients regarding the progress of applications. Maintain accurate records of all completions and outstanding cases, ensuring smooth workflow management. Implement best practices to improve efficiency and customer satisfaction within the completions process. Deliver excellent customer service, handling any final-stage queries with professionalism and care. Requirements: Experience: Previous experience in mortgage administration or similar case management with a focus on completions. Knowledge: Strong understanding of mortgage products, lending criteria, and regulatory requirements. Skills: Exceptional organisational skills, keen attention to detail, and the ability to manage multiple cases efficiently. Communication: Excellent verbal and written communication skills, with the ability to liaise effectively between internal teams and external stakeholders. IT Proficiency: Competent in using mortgage processing software and MS Office applications. Team Player: A collaborative mindset with the ability to support both Case Managers and Mortgage Advisors effectively. If you are currently working in mortgage administration or case management and are looking for a step up into a Mortgage Completions Manager role, please reach out to Jay Garratt from Consegna Talent or apply here