Job Title: Part-time Customer Service Advisor, Ringwood
Client:
Careline Support Ltd
Location:
Ringwood, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
f84b477cf00b
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
* Location: Ringwood, Hampshire - office based
* Salary: From £20,000 per annum, pro rata, dependent on experience, plus Company benefits
* Hours: Part-time opportunities from 15 hours per week
* Shifts: Operational hours are between 06:30-22:30, covering early and late shifts, including alternate weekends
We are expanding our call handling team at Careline Support Ltd and seek a personable, motivated, and diligent individual to join our team full-time.
Why work for us?
* Competitive salary starting from £20,000 per annum, pro rata, negotiable depending on experience (£10.25 per hour)
* Excellent colleague benefits
* Variety of shifts to fit your lifestyle
* Supportive and friendly team
* Free tea and coffee
* Extensive training and career development opportunities
* Modern offices in Ringwood
* Free on-site parking
* Rewarding work making a positive difference daily
* Opportunity to gain valuable experience, especially for those starting their careers
Role Responsibilities:
* Handling incoming calls from retired homeowners, addressing emergencies (e.g., accidents, fires, floods), fire panel alarms, security calls, or providing friendly support
* Logging calls accurately in our CRM system
* Remaining alert and ready for subsequent calls
* Maintaining a flexible, friendly, and responsive approach
No sales involved, just excellent customer service!
Candidate Profile:
We seek individuals with customer service experience from call centres, retail, hospitality, or the care sector. You should be a good listener and communicator, motivated, reliable, resilient, empathetic, flexible, calm under pressure, and possess good common sense. A good standard of English and IT skills are essential.
About Us:
Established in 2020, Careline Support Ltd provides telephone support to over 10,000 retired homeowners in the UK, helping them live safely and securely. We are committed to excellent service and support our call handling team from our modern Ringwood offices.
How to Apply:
If you believe you have the skills and attributes to make a difference, apply today and join our success story!
We respect your privacy. For information on how we process your data, please read our privacy policy.
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