Purchasing Assistant Key Responsibilities / Tasks Accurate daily ordering of spare parts to individual suppliers as well as preventing over ordering by checking each order before approving. Add new part numbers to Complete Services; find supplier, add details - part number, description and prices. Actively monitor and resolve emails on the various mailboxes; Purchasing, Lamona and others. Action (daily) all lines allocated from D1, D2 and D3 reports where appropriate. Daily completion of warehouse pick / lost report. Contact suppliers for ETA's on late / backorder parts ensuring ETA's are updated within system. Reschedule appointments for delayed parts, liaising with suppliers for accurate ETA's Prevent cancelled appointments through effective management / movement of parts from future dated appointments. Reporting of any damaged or missing parts to suppliers to initiate credits Ensure spare parts are returned where required within agreed timelines with clients Assist with stock item picks where required Investigate part supply/dispatch failures as directed by Purchasing & Logistics Manager. Configure non-configured PCB's and locate in the correct warehouse stock location. Handle daily queries from call centre and suppliers in a prompt and efficient manner. Action daily booking of spare parts into the stock management system. Undergo any training and development as required and complete any online training courses when assigned through Pacifica's Learning Hub. Wear allocated PPE as and when required. Experience and Skills Ability to work with minimal supervision and deliver high quality work to tight deadlines. Knowledge of core general stock accounting procedures. Knowledge in stock and logistics environment will be beneficial. Functional and Technical Skills: Proficient in MS office Applications; Intermediate excel preferred. Good knowledge of company procedure and experience of adherence to them. Knowledge of Health & Safety requirements and experience of adherence to them. General Conditions Computer literate Satisfactory DBS Ability to work any shifts covering 6am to 6pm (37.5 hours per week) reasonable notice of any other shift outside of this will be given. Key Performance Indicators Lost report to be actioned hourly and completed accurately each day. Maintain average spare parts lead time % of WIP on parts back order All lost items to be investigated before approved (check delivery notes, goods in sheets). Individual order supplier cut off deadlines met daily. Accurate and daily booking in of spare parts - maximum 1 error per week per assistant. D1, D2 and D3 reports completed accurately each day within respective deadlines. Attributes Organised and focussed Flexible and able to prioritise a changing to do list Trustworthy and reliable Self-motivated, working well on own initiative Excel experience A good communicator (verbally and written) Details 22 days holiday a year plus bank holiday rising to 25 6 month probation period 37.5 hours a week £11.50p/h