An exciting opportunity has arisen for an eRostering Specialist to join the eRostering Team at HCRG Care Group. We are a small, friendly team committed to delivering the maximum benefits to the organisation, rolling out the eRostering system to new services, increasing system utilisation and providing ongoing improvements, so that our staff feel the difference in their work and home lives. You will be working remotely, with the occasional travel to our Runcorn office.
The eRostering Specialist is responsible for ensuring HCRG Care Group has the support mechanisms, tools and systems needed for effective Workforce Planning to meet current and future needs of the Business.
This includes a primary focus on the maintenance, improvement and support of Allocate’s Optima system and related modules, including Allocate Bank Staff and Allocate Roster Perform. The post holder will be supporting the eRostering Team Manager and Rostering Managers with effective use of HealthRoster across the business portfolio, deploying new and existing services, undertaking daily system maintenance and ensuring that workforce data is accurate and current, supporting service implementations and the capturing of essential front-line data, whilst ensuring a high level of quality and attention to detail.
This role offers lots of opportunities to utilise your skills across in all areas of the organisation. From community and district nursing, community wards, primary and social care and specialist services this is a real chance for you to challenge yourself.
Main Responsibility
Your main responsibilities will include:
* Become an expert user of the eRostering system, ensuring a high level of knowledge and accuracy in order to actively promote eRostering throughout the organisation.
* Support the eRostering Project Team with the creation and maintenance of training and support documents and materials, standard operating procedures.
* Undertake script testing for future releases and system developments for all levels of system users.
* eRostering performance improvement through monitoring roster practices, developing improvement plans and work with stakeholders to achieve improvement in effective rostering.
* To communicate rostering best practice throughout HCRG Care Group and provide advice to users on how to improve their rostering effectiveness and performance.
* eRostering implementation, assisting with the implementation plans for new rosters in the organisation and working with teams across different departments for delivery.
* Working with managers to develop rosters which suit department needs and are within the budget and establishment.
* Data analysis, including running a daily interface, assisting in weekly payroll extract and undertake analysis of information provided by the eRostering system.
* Provide system administration and bespoke configurations that ensure the system is adapted to meet the needs of the organisation and ensure efficient and accurate rostering.
* Assist with the management and support of the increasing user base for the system, including provision of training on all aspects of the systems to new starters, updating training materials and user manuals as required.
* Communications involving being confident in delivering complex and potentially challenging information to managers, delivered across all mediums, primarily Microsoft Teams, in person and in presentations and written reports as required.
* Escalate all issues of risk or concern to the eRostering Manager.
* Participate in ad hoc tasks and undertake any other duties reasonably requested in line with the requirements of the role.
The Ideal Candidate
The Ideal Candidate will have:
* Previous experience in the deployment, training and use of Optima, Loop, Roster Perform and Bank Staff for multiple services/departments.
* Experience of training end users in a Health or Social care environment both in a group or one to one setting.
* General knowledge of Workforce Rostering Policies.
* Proficient in the use of Microsoft Word, Excel and PowerPoint and familiar with the concepts of relational databases.
* Competent in analysing and producing data.
Package Description
You will feel valued as an eRostering Specialist within HCRG Care Group, receiving access to exclusive rewards and benefits including:
* £30,343 to £35,343 depending on experience and access to our group pension.
* Laptop and Mobile enabling fantastic flexible working patterns that can help you lead a perfect work/life balance.
* MyWellness – a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters.
* Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well-known retailers as well as special treats like Virgin Experience Days and Leisure Vouchers.
* We are pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
* Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development.
* Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users.
* Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives.
* Working in an environment focused on the highest clinical and quality standards with 100% of our rated services considered overall good or outstanding by the Care Quality Commission.
About the Company
We change lives by transforming health and care.
Established in 2006 by our Chief Executive Dr Vivienne McVey and like-minded colleagues, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.
From around 500 locations across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do.
We’re committed to equal opportunities and welcome a broad diversity of talent to apply. We reserve the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.
As a Disability Confident Committed company, we work in partnership with the Department of Work and Pensions (DWP) to provide facilities, work environment adjustments and technical solutions to make our business an inclusive place for all.
HCRG Care Group is committed to safeguarding and protecting the children, young people and vulnerable adults that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services.
HCRG Care Group, its subsidiary companies and the LLPs are part of the HCRG Care Group and provide publicly funded health and social care services. If you would like to know a little more about how we use your information, please see our website’s privacy policy.
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