We have a vacancy for an IT Apprentice at our Bolton office.
The position will involve providing support to the IT Team and reporting directly to the IT Director. The person will also provide support to all other departments in any IT related problems. The role requires excellent communication and organisational skills.
Working within a busy office with a friendly team of people, you will be expected to carry out the following duties:
* Provide 1st & 2nd Line support on the helpdesk
* Learn to develop the case management systems
* Take support calls from all members of staff onsite & remote
* Train staff on bespoke and mainstream applications
* Provide backup and restore for all systems
* Perform server and desktop maintenance on a schedule
* Provide Citrix and remote users support
* Assist in developing applications
Vacancy Location
* Working Week: Monday to Friday, 9-5, 35 hours a week
* Number of Vacancies: 1
Training
Training will be provided by Bolton College.
Skills Required
* Ability to learn and program
* Knowledge of Microsoft Desktop & Server operating systems
* Ability to work as part of a team
* The ability to work to tight deadlines
* Basic understanding of networks
Qualifications Required
5 GCSEs grade 4 and above including Maths and English (or equivalent), but will accept applications from all candidates.
* Motivated, friendly, confident, reliable, hardworking, team player
* Eager to learn and develop new skills, flexible
* Genuine interest in the environment and keen to pursue a career in IT
What we offer
* Attendance bonus
* 25 days a year plus bank holidays and an accrual system after 2 years
* Birthday holiday
* Referral schemes (PI, Conveyancing, Family & Wills/Probate)
* Discounted Services (Conveyancing, Family & Wills)
* Staff Introduction Scheme (Refer a successful applicant and get £500)
* Monthly Raffle Draw – 1st, 2nd & 3rd prizes
* Dress down once a month (linked to a chosen charity)
* Annual Christmas Party & Events
Training & Development
* Training and development opportunities
* Internal workshops
* Compliance webinars
Future Prospects
There are a variety of career opportunities within Russell & Russell depending upon ambition, commitment, and ability.
Applications: To apply, please click the button below to complete the application form and attach your CV.
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