The Royal British Legion’s Advocacy and Complex Needs Service currently operates in England, Wales, Scotland and Ireland and provides, responsive, holistic, and person-centred support, to beneficiaries experiencing complex and often isolating challenges in relation to homelessness, mental health, addiction and dependency, domestic abuse, the Criminal Justice system, and children/families at risk. We are delighted to announce that we are now recruiting for an Advocacy and Complex Needs Advisor – North East to join our team. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. As an Advocacy and Complex Needs Advisor, you will be responsible for managing a complex beneficiary caseload, supporting and working alongside beneficiaries across Northumberland, Newcastle, North Tyneside and Ireland, providing advice, guidance and advocacy support to achieve outcomes that will have a positive impact on their lives. Led by the Regional Lead, you will form part of the Advocacy and Complex Needs North East team, working in collaboration with wider regional team members across the UK as required. The role is homebased, with the requirement to travel for beneficiary face to face appointments and other organisational meetings and training across North East. Employee benefits include - - 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.