Middlesbrough, Middlesbrough, United Kingdom
We are a full-service law firm based in Middlesbrough serving clients throughout the UK and further afield. We have an outstanding reputation for delivering high-quality advice with exceptional personal service.
With a history stretching back over 30 years, we recognise the importance of the contribution that businesses like ours should and can have to the local community and we, therefore, encourage our employees to get involved and give back to the local community in which we live and work.
Our vision is to set the standard for legal excellence & deliver justice for the people and in doing so, to become the law firm of choice & champion of the community for businesses, organisations and individuals. To meet our vision and deliver an outstanding service we employ individuals who understand our client’s needs and take pride in what they do and how they do it. Our values go to the heart of the firm. They define who we are and how we work. By remaining true to our values, we will achieve our vision. This is what we value most:
* Teamwork – we trust and respect one another. We see strength in our diversity as individuals and as a practice. We achieve the best outcomes for clients when we work collaboratively, recognizing and respecting the different perspectives that we bring.
* Excellent Client Service – We take the time to truly understand our clients’ needs and aim to provide practical, tailored and commercial solutions – not just options – to help them achieve their goals.
* Professionalism – We work to the highest professional and technical standards, acting with the utmost integrity at all times. We are fiercely proud of our reputation as a trusted adviser to our clients, often over several generations, and continually strive to ensure that our client’s interests come first and foremost.
* Our People – We work together to create an open, supportive and friendly working environment where our people feel valued, can develop their careers and achieve their professional ambitions.
If this sounds like a vision you would like to be a part of, our values resonate with your own personal values, and you meet the requirements of the role described, we’d be delighted to hear from you.
At Watson Woodhouse & Macks Solicitors we are a well established and respected conveyancing department committed to providing exceptional legal services to our clients. As we continue to grow, we are looking for an enthusiastic and detail-oriented individual to join our dynamic team. If you're looking for a rewarding opportunity in the legal sector and have strong administrative skills, we would love to hear from you.
Overview:
We are seeking a proactive and organised individual to join our team as a New Business Support Administrator. This key role will involve managing new client enquiries, opening and maintaining client files, and providing general adhoc secretarial support to our conveyancing team. You will be the first point of contact for new clients and play a pivotal role in ensuring the smooth operation of our legal processes.
Key Responsibilities:
* Act as the first point of contact for new client enquiries, either via phone, email, or in person. Provide a professional and welcoming experience for potential clients.
* Accurately open new client files, ensuring that all necessary documentation is obtained, processed, and properly stored in line with the department’s procedures.
* Provide adhoc secretarial duties, including managing calendars, scheduling appointments, and assisting with the preparation of legal documents and correspondence.
* Assist with managing and responding to client queries, maintaining regular communication and ensuring a high level of client satisfaction.
* Assist with general administrative tasks as needed, including data entry, filing, and document management.
Skills and Qualifications:
* Previous experience in a legal or administrative role, ideally within conveyancing, is desirable but not essential.
* Strong communication skills, both written and verbal.
* Excellent organisational skills with the ability to manage multiple tasks and prioritise effectively.
* High level of attention to detail and accuracy.
* Proficient in Microsoft Office.
* A proactive and professional approach to work with a strong client-focused attitude.
What we will offer in return:
* Company pension scheme.
* 33 days annual leave inclusive of bank holidays.
* Staff discount on fees.
* Professional membership payments.
* Additional leave for long service.
* Birthday leave.
If this role sounds like the role for you, be quick to apply to avoid disappointment.
Apply For This Job
If you would like to apply for this position, please fill in the information below and submit it to us for consideration.
First Name(s) *
Last Name *
Email Address *
Phone Number *
Home Address *
Are you authorised to work in this country? * Yes No
Do you hold a current UK driving license? * Yes No
Briefly describe why you are applying for this position *
What are your biggest achievements to date *
Have you applied for a position with us before? * Yes No
If so, what position did you apply for?
Are you related or friends with a current employee? * Yes No
If so, who?
How did you hear about Watson Woodhouse & Macks Solicitors? * Reputation & or word of mouth, Internet Search, University Careers Search, Personal Recommendation.
The final step is for you to provide us with at least two different references from the past 5 years. These should be from managers you’ve worked with, but if you’ve been in one role over that timeframe, your second referee can be a colleague who has worked with you during this time.
Company Name *
Dates of Employment *
Referee Name *
Are you happy for us to contact this referee prior to interview? * Yes No
Company Name *
Dates of Employment *
Referee Name *
Are you happy for us to contact this referee prior to interview? * Yes No
Please upload a PDF or DOC file of your resume below, as well as a cover letter, or any other supporting documentation that you have which will help us to make our decision as to whether you are the ideal candidate for this job.
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