CARE COORDINATOR - WARE
Our client, an existing franchise of a national group, is looking for an experienced Domiciliary Care Co-Ordinator who can handle 1000 hours+ to start in their Ware based office, covering the areas of Welwyn and Bishop Stortford. They are offering a good salary package for the right candidate who is passionate, hardworking and will take part in the on call roster.
The Care Coordinator's role is assisting the Registered Manager in organizing the day-to-day running of the service. The Care Coordinator's responsibility is to support the Registered Manager in achieving the company's Quality Assurance Policy and to assist in marketing services provided by the company and liasing with prospective clients, health professionals and other agencies that provide training and development.
Duties & Responsibilities
- provide detailed work schedules and written schedules for the Carers
- maintain accurate files and records of clients and care workers
- be aware to adhere to the Quality Assurance Policy of the of the Company and all CQC Procedures at all times
- to ensure the telephones are promptly answered and people are spoken to in a polite and respectful manner
- to always maintain the utmost confidentiality and carry out the Company's Confidentiality Policy
- to monitor the service of the Carers in the field and ensure it meets correct quality standards
- to keep the Registered Manager informed of any issues / emerg...