Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Retail Assistant Manager
Salary: £22,310 per year
Hours: Full time 37.5 hours per week
Contract type: Permanent
Location: Bradford-On-Avon
The Role:
To assist the Shop Manager in the dynamic and efficient management of volunteer staff, premises, and stock for our brand new Julian House Charity Shop opening in Bradford-On-Avon! The role is crucial in maximizing sales, achieving performance targets, and ensuring outstanding customer service that drives repeat business. You will also ensure compliance with all security, health, and safety standards, stepping in to lead the shop in the manager’s absence.
Responsibilities include:
Collaborate with the Shop Manager to meet and exceed income and profit targets by optimizing sales strategies, minimizing operational costs, and continually seeking innovative ways to enhance business performance.
Ensure compliance with all statutory obligations, with a proactive approach to health and safety standards.
Promptly manage unwanted donations, maximizing revenue from these items through effective disposal methods.
Identify and nurture key volunteers to deputize effectively for the Shop Manager or Assistant Shop Manager when needed.
Qualifications / Requirements:
General management, preferably in retail.
A proactive, customer focused approach to work, demonstrating responsiveness and flexibility.
Basic Knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.
Retail experience.
There are many great reasons to join our team!
Great opportunities for career development and free monthly training sessions from experienced facilitators
Sliding salary scale with salary increases every year for the first 3 years
Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
30% staff discount at Julian House charity shops
20% staff discount at Julian House bike workshops
A generous and competitive pension scheme
Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
6 weekly Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about the Retail Shop Manager role, please get in touch with George (Recruitment Specialist) on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!