Customer Service Officer - Salisbury, SA
Salisbury, SA, Australia
Job Description
* Join a supportive team in our Westpac Salisbury branch
* Customer service role working with the local community
How will I help?
As a Customer Service Officer, you will be key to Westpac's strategic purpose of creating better futures together, helping our customers, communities, and people to prosper and grow. The role involves consistently processing customer transactions efficiently and accurately, in addition to providing seamless service. You will also identify opportunities to help our customers meet their financial needs by referring them to the right person.
What’s in it for me?
You’ll play a significant part in the future of a business that has been around for over 200 years. Our purpose is to create better futures together. We’ll support your career development, internal prospects, and flexible working. You’ll have opportunities to learn and grow your career, backed by a fantastic team with a supportive structure. We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave for adoption, surrogacy, and foster care arrangements. We continue to pay your super contributions while you take the time you need to settle your new family.
What do I need?
The key skill you will need for this role is a genuine desire to help customers and deliver the best service every time. You may not have banking experience, but that’s okay; we can teach you the banking side of the role. You will have a great attitude and a friendly manner, looking for the next role where you can be your best.
What is it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, communities, and each other. At Westpac, making a difference means creating impact and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities—whether that means family life, work/life balance, ambition to grow, or little perks in between.
We’ll empower you to shape your career path through personalised upskilling, mentoring, and training opportunities.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity, flexibility, and champions inclusion.
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we’re committed to creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please mention it in your application.
We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity. If you require an adjustment during the recruitment process at any stage, please email talentacquisition@westpac.com.au.
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