Crays Primary Care Network are looking for an enthusiastic, forward-thinking Pharmacy Technician to join their ever-growing team. This position has become available due to the expansion of our existing team that has been growing with significant positive impact upon patient services across Crays PCN. The Crays Collaborative PCN is a network of 6 GP surgeries which are Broomwood Surgery, Crescent Surgery, Derry Downs Surgery, Gillmans Road Surgery, Poverest Medical Centre and St Mary Cray Practice. Together they cover a patient population of over 35,500 patients, most of whom live in deprivation. Two of their practices are training practices. They are a highly supportive PCN whose practices work closely together, understanding the importance of a good work/life balance with an open-door ethos.
The PCN caters to the healthcare needs of their patients by ensuring they make the best use of collective resources across practices, local healthcare providers and professional groups to allow greater resilience to primary care. To achieve this, they are supported by additional roles such as paramedics, Clinical Pharmacists, social prescribers, Health and wellbeing coach, nurses, care coordinators, mental health practitioners. You can expect to work across no more than 2-3 practices across the PCN.
Main duties of the job
The main duties of the role will include:
1. Supporting Structured Medication Reviews
2. Counsel patients on Medicines
3. Prescription Management
4. Conducting medicines reconciliation
5. Conducting medicines Audits
Job responsibilities
To undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients:
* Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
* Support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.
* Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
* Take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients.
* Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
* Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits.
* Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.
* Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage.
* Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
* Provide leadership for medicines optimisation systems across PCNs, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines.
* Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
* Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health.
Person Specification
Experience
* Experience of working in multi-disciplinary teams
* Experience of medication reviews
* Experience of working within Primary Care
* Knowledge of the changing NHS environment and structure
* Experience of Emis GP Computer System
Qualifications
* Completion of a pharmacy technician training or education program
Skills & Abilities
* Excellent interpersonal skills
* Ability to work on own initiative, able to plan, prioritise, make decisions and meet deadlines.
* Ability to work well within a team
* Good organisational skills
* Good time management
* Ability to deal with difficult situations with diplomacy and sensitivity
* Confident and assertive in dealing with other healthcare professionals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£29,000 to £39,000 a year Depending on experience.
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