Lead a team to build a business to be proud of, developing your team and creating a warm welcome for customers. Lead by example, making sure customers and teams have a great time. Join us at Flaming Grill, famous for flame grilled food and sizzling skillets, creating a lively atmosphere in our pubs with a great choice of drinks.
You'll receive a competitive salary, pension contribution, and benefits including career development, discounts, employee assistance, and more. As General Manager, you'll oversee business operations, drive growth, and ensure exceptional customer experiences.
* Collaborate with the business development manager to develop strategies for increasing sales and profitability.
* Lead by example, embodying our brand values and inspiring your team to deliver outstanding customer service.
* Recruit, train, and develop a high-performing team, ensuring they have the knowledge and skills to exceed customer expectations.
* Champion brand standards and maintain a strong focus on customer and team safety.
* Oversee day-to-day operations, maintaining high standards and attention to detail.
* Analyse financial data and manage P&L effectively to drive business success.
* Foster a positive and inclusive work environment that promotes teamwork and individual growth.
* Identify and implement innovative solutions to improve operational efficiency and customer satisfaction.
* Ensure compliance with all relevant regulations and company policies.
* Build and maintain strong relationships with key stakeholders.
Proven track record of success in a General Manager role, preferably in hospitality, retail, or fast-paced service industry. Exceptional leadership and communication skills, with the ability to motivate and inspire teams.
* Proven track record of success in a General Manager role.
* Exceptional leadership and communication skills.
* Strong business acumen and experience in P&L management.
* Demonstrated ability to drive sales growth and improve operational performance.
* Excellent problem-solving and decision-making skills.
* Very high standards and meticulous attention to detail.
* Bachelor's degree in Business Administration or related field (preferred).
* Proficiency in business management software and tools.
* Customer-focused mindset with a passion for delivering exceptional service.
* Ability to thrive in a fast-paced, dynamic environment.
* Eagerness to learn and adapt to new challenges.
* Resilient and goal-oriented approach to overcoming obstacles.
* Strong organisational skills and ability to manage multiple priorities effectively.