Temporary Business Support Assistant/Admin - Children’s Social Care
Job Ref: Gateshead 1004762515176038
Pay Rate: £12.80 per hour PAYE
Hours per week: 35-37 Monday – Friday, normal working hours
Role Length: This opening assignment is for 3-4 months
City: Gateshead
The successful candidate will be responsible for the co-ordination, monitoring and provision of administration support at statutory meetings across the service, including the accurate taking and recording of minutes.
Key Responsibilities:
1. Update manual and computerised records and ensure they are accurately maintained in accordance with Service timescales.
2. Carry out case audits and collate and analyse performance management information and producing reports on behalf of management.
3. Provide support within the Duty / Triage and manage the rota of front-line services where necessary.
4. Have responsibility for managing petty cash, and ordering and payment of invoices.
5. Respond to enquiries at first point of contact managing the unpredictability of call type and caller needs which could be complex, challenging, and face-to-face.
6. Such other responsibilities allocated which are appropriate to the grade of the post.
Qualifications:
1. 5 GCSE’s A - C or 9 - 4 including Maths and English or equivalent qualification or relevant demonstratable experience.
2. NVQ level 3 in Business Administration.
Skills & Experience:
1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
2. Experience working in an administrative setting.
3. Good communication skills.
4. Minute taking skills.
5. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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