Just Recruitment is partnering with a well-established and successful business in Witham to recruit an Installation Coordinator to join their long-standing team. The successful candidate will be able to demonstrate a genuine desire to provide strong and consistent customer satisfaction and provide administrative support to all departments within the business. The ideal candidate will become part of our friendly, dynamic team and help set us apart from the competition by providing telephone and administration support to a high standard. Responsibilities Include: Speaking with customers regarding enquiries. Ensuring calls and emails are answered in a timely professional manner, ensuring the required customer experience is always delivered. Understanding the customers' demands and needs and providing solutions to meet those demands and needs. Provide administration support to the Service & Installations departments The candidate should have proven experience and capability in the following areas: Experience of working in a customer service environment Proven experience in an administrative role Computer literate Great verbal and written communication skills Good attention to detail Must be organised to perform multiple tasks calmly and efficiently under pressure A calm, understanding person to handle the occasional difficult customer Monday- Friday 8am - 16.00pm