Senior Engineer - Cloud Location: Hybrid Job type: Full time, Permanent Ref: 1034 Telent are on the lookout for an experienced Cloud Engineer to join the Network Services division due to growth. This is a fantastic opportunity to work in an expansive role and team that thrives on working with new technologies, whilst working with a range of customers. This is a Hybrid working role that will see you Work from Home as well as travelling to a nearby office (ideally Warwick OR Camberley) from time to time. This role would be ideal for someone with On-Prem skills as well as Azure Cloud skills as the existing environment is very much an On-Prem setup. You will need to be eligible for UK Security Clearance as the end customer is a UK Government body. The Senior Cloud Engineer will build and enhance the engineering and technical relationship with both internal and external customers. The Senior Cloud Engineer will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams within Telent to ensure a high level of customer satisfaction is at the forefront of all our commitments. When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. This role of Senior Cloud Engineer will also see you assist with Professional Services and Sales opportunities within Network Services when required - mainly as a go-to evangelist of all things Cloud (On-prem AND Azure / MS Azure). Senior Cloud Engineer - What you'll do: To act as a technical lead within their nominated customer account for both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report where necessary on nominated accounts To add value by highlighting trends, security threats or technical bulletins which may impacts customers To be responsible and accountable for all documentation and technical information relating to customer networks To adhere to internal and external processes, task allocation, completion, reporting and change - this includes updating all parties and associated documentation To assist with Proof of Concept (POC) scenarios, Type Approval activities and pre/post-change lab testing in both customer facing and Telent lab spaces To help in the creation of TA, POC, RFC, WI and SoW documentation Perform comprehensive peer review of engineering technical documentation Assist and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, as required, the following customer facing meetings; support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Ensure time sheets are accurate and submitted weekly against the correct booking codes which have been approved via the Resourcing Team Certifications or training to be linked to business objectives and aligned with job role Overtime and expenses are completed and submitted accurately and in a timely manner Adhering to GDPR policy around sensitive data held on devices or central shares Handling and protection of Telent information and reporting of security incidents as defined in the Information Security Policy and the HR Information Security Policy. Senior Cloud Engineer - Who you are: Demonstrable experience in supporting Enterprise Grade Data Centre (DC) and Cloud Infrastructure, and Cloud based Networks Technically apt across Cloud / Focal Engineering / On-prem cloud / Azure Possess an excellent work ethic and a strong sense of pride and ownership Remains hands-on with relevant technology across the Cloud world Builds trust and can collaboratively work with internal, external stakeholders and customers including the Engineering team Possess a passion for knowledge sharing Strives for continuous improvement, delivers and supports new processes and directions Customer facing and likes to be challenged / challenge ideas where required Demonstration of a positive and supportive attitude Skills / Qualifications: VCIX - VMWare Certified Implementation Expert - Network Virtualization (desirable) VCP - VMWare Certified Professional 6 - Data Centre Virtualization (required) VCP - VMWare Certified Professional 6.1 - Network Virtualization (required) MSCE: Cloud Platform and Infrastructure or equivalent experience MSCE: Productivity or equivalent experience Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company car allowance scheme 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) Career development opportunities A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed LI-Hybrid TJ-Hybrid About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed