Experienced, highly motivated Medical Secretary / Project Administrator to support the Team Manager and Multi-Disciplinary Team working on an innovative pathway with patients in the Stockport borough. The post holder must be reliable, flexible and have a sensitivity to people with physical and mental health problems. Whilst the service delivery is in Stockport, the admin team are based in Oldham. The post holder will be expected to travel to Stockport one day per week as part of the role to attend team meetings and will be supported with travel time and expenses to attend.
This role will offer secretarial and line management to our small admin team, to enable a comprehensive secretarial service to the clinical team and to support the ongoing development of the service as a whole.
The post holder will undertake general office duties including typing of medical and other correspondence. They will be responsible for the management of administrative duties within their area of work. They will offer managerial supervision to the members of the administrative team. Travelling from the base in Oldham to Stockport would be required for one day each week to support and meet the clinical team in their clinical and business meetings.
We are looking for someone who is friendly and approachable, with great communication skills, who can promote change and efficiency. As well as being a helpful team player, they will need to work autonomously and promote a flexible working approach. The postholder will prioritise workload, and delegate work to the administrative team.
· To provide a comprehensive personal secretarial service to the Multidisciplinary team for the Psychological Medicines Service Stockport.
· To provide support and managerial supervision to the members of the administrative team during day to day work.
· To also support the clinical team in the Stockport Borough in relation to managing the administrative duties for the team and being present for the Thursday clinical meeting and Business meeting.
Psychological Medicine services offer a specialist intervention for people with long term physical health concerns and atypical healthcare utilisation. We have a number of services across the trust which form a network of support for each other, and aim to support with development and training of staff in our teams for working in this specialist area.
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
·To support data collection and collation for the service. To assist in reporting key performance indicators for the pathway.
·Audio-typing, copy typing and shorthand of clinic letters (including both hospital and community clinics), community rounds, memo’s, court reports, discharge summaries, domiciliary visit consultations, medical reports, tribunal hearings, psychiatric reports, DNA letters, etc.
·Non clinical typing, in particular supporting the development of presentations using Power Point, and preparing training materials, minutes of meetings etc.
·Managing the service clinic electronic diary along with the diaries of other staff within the service, i.e. arranging meetings, clinical appointments, case discussions etc.
·To liaise with GP’s and other primary care staff, Healthy Minds, Primary and Secondary mental health services, social services and 3rd sector organisations, medical staff in other specialties and professional staff in other departments (i.e. X-Ray, CT scans, Path Lab, A&E, Referral Management Service, Crisis Resolution and Home Treatment Team, Psychology and Primary Care Team.
·To arrange domiciliary visit consultations, etc.·To arrange and co-ordinate training and supervision sessions provided by MDT staff.
·To deal with telephone enquiries from GP’s, patients, social workers, CPNS, ward staff, etc., regarding medication queries, appointments, referrals, etc.
·To deal with emergencies as required (i.e. telephone calls from distressed patients and distraught relatives)
·To open Service mail and deal with routine matters not requiring the team manager attention.
·To download the service e-mails and deal with routine matters not requiring the MDT and/ Team Manager’s attention.
·Photocopying documents and letters as required (including case notes)
·To file correspondence in case notes in a timely manner, i.e. blood results, letters, ECG’s, CT brain scans, patient information, etc.
·To assume responsibility for patient’s case notes, ensuring that they are safely dispatched to wards, departments and other sites across the Trust footprint, as required.
·To maintain the electronic tracking system for case-notes
·Releasing patient information only to authorised persons.
·To collate information and present to the team as needed.
·To locate case notes when required
·To check patient information by using the PARIS system
·Administration work relating to the processing of travel expense claim forms for payment.
·To work as part of a team, providing cover for annual leave and sickness of other medical secretaries as required. This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
This advert closes on Sunday 13 Oct 2024