Senior Sales and Account Manager (Food & Beverage)
Location: Windsor
Job Type: full-time, permanent
Benefits
* Up to 15% bonus
* Private Medical Cover
* Life Cover
* Income Protection
* Critical Illness Cover
* Pension
* Social Events
* Holiday- 25 days per year plus your Birthday and Bank Holidays
* Gym Membership 50% off at Snap Fitness, Windsor
* Hybrid working (2 days WFH)
Were En Route
Were a welcoming bunch, with a down-to-earth outlook that helps build lasting relationships with customers and colleagues alike.
As global specialists in passenger solutions, supply chain services and sourcing for airlines and airline caterers, we operate globally as part of dnata, one of the worlds largest combined air services providers.
En Routes expertise is one of the many reasons why weve enjoyed more than 20 years as a global food solutions partner, with offices in the UK, USA, Australia and UAE.
Are you ready to become part of our story?
Key responsibilities
* Take ownership of sales budget performance and engage in contract negotiations with key stakeholders across the UK/EU to impact the departmental P&L significantly.
* Expand market share, achieve, and surpass sales & gross margin objectives.
* Lead negotiations and strategy with key prospective accounts, making critical decisions.
* Conduct quarterly meetings with key prospects and customers to review performance and strategize.
* Cultivate and manage commercial relationships for En Route in the region.
* Develop in-depth insights into customer businesses and establish strategic partnerships with decision-makers up to the main board level.
* Understand customer business development plans and align En Route's support to enable their success.
* Conduct periodic product/range reviews to ensure offerings meet account needs and drive growth and profitability.
* Generate market activity reports, analyse trends, and present findings to the senior team as needed.
* Provide accurate and timely performance, financial, and volume forecasting and reporting for accounts, considering market dynamics and business fluctuations.
* Collaborate with Marketing to analyse competitor activities and propose strategic changes based on data insights.
* Develop and implement a strategic sales plan in coordination with Commercial, NPD, and Creative teams to achieve sales and margin targets.
* Contribute to business development initiatives in the region, including tender processes (RFQ/RFP, etc.).
* Ensure adherence to approved business case and pricing models as per company standards.
* Manage project implementations in collaboration with the operational team to ensure a seamless transition from concept to operation.
* Inspire and motivate the local team to enhance performance and meet customer expectations.
* Serve as a role model for the team, offering coaching and support to the operational team as needed.
* Provide monthly reports to the senior management team.
* Maintain up-to-date customer and prospect records in En Route systems, ensuring accurate CRM data management for effective opportunity tracking.
* Establish measurable goals for short- and long-term sales and overall growth aligned with En Route's vision and targets, regularly evaluating performance against set standards to drive profitable growth.
Knowledge and skills
* Educated to University Degree level or equivalent business experience
* Sales and/or Airline Catering experience and at least 5 years in strategic sales or commercial account management or business development
* Proven sales ability and customer account development
* Strong commercial awareness required
* Experience in regional catering/food/logistics markets
* Highly numerate (to interpret and produce financial plans, account profit, margins, etc.)
* Able to construct and deliver influential commercial selling presentations
* Fluent speaker level English (spoken/written), plus one European language
* Must have the right to live and work in the UK
Job Dimensions
* Geographic Responsibility: Europe
* Travel Required, primarily within Continental Europe, willing to travel at short notice
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