Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
The Role:
* The Venue and Event Manager will be responsible for delivering a positive “end to end” client experience, from sales inquiry to conversion and the planning and execution of a successful seamless event, that exceeds client expectations.
* The Venue and Event Manager will ensure all costs are effectively managed, provide technical and logical site information to clients and suppliers, including CAD plans and the facilitation of site visits.
* The Venue and Event Manager will be responsible for the client welcome, the checking and signing off the operational delivery plan and will remain on site until it is appropriate to hand the client over to the Event Supervisor to oversee and manage the safe running of the event.
* The Venue and Event Manager will communicate effectively with the wider operations team and catering team to ensure function spaces are set to the client’s needs including A.V. and catering stations, play an active role in all Health & Safety requirements, including communication of issues with colleagues, customers, and general management of safety management systems.
* The successful candidate for the role of Venue & Event Manager will have a passion for the events industry and a health desire to capture and convert sales opportunities into confirmed bookings. Be a confident communicator, highly organised, with outstanding attention to detail.
Our offer to you:
* At least 27 days holiday plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days.
* Agile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.
* Part of the Local Government Pension scheme – option to join the AVC scheme.
* Progression - opportunities and training through a wide range of high quality learning.
* Health and Wellbeing - offer including Employee assistance programme.
* Cycle to Work and Travel Pass Schemes.
* Drive Time – a salary sacrifice car lease scheme.
* Family friendly policies with enhanced leave.
* Discounted Gym Memberships.
* Employee Volunteering Scheme.
We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.
If you would like to talk to a member of the team about the role or have an informal discussion, please contact Delia Hanlon, Venue Operations Manager on 07935702561 or delia.hanlon@liverpool.gov.uk.
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.
If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.
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* Job Reference liverpoolcitycouncil/TP/692/673
* Contract Type Permanent Full Time
* Closing Date 21 April, 2025
* Job Category Tourism and Culture
* Business Unit Neighbourhoods & Housing
* Location City Halls, Liverpool, United Kingdom
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