As a Sales Administrator, you’ll be an essential part of the sales operations, connecting with customers, supporting the sales team, and collaborating with internal departments. You’ll handle critical administrative tasks, process orders, maintain accurate records, and ensure data precision across our systems. You will report to the Sales and Marketing Director, who will rely on you and how well you exceed in your role supporting him and his sales teams.
You will be able to deliver truly great customer service – they have a lot of clients who give them a lot of repeat business – so you will get to know the clients and become a key support to these key accounts.
You will be able to turn on a sixpence when the work demands it – able to react in a proactive manner and all with a happy disposition.
You will find no two days or even two hours are the same.
What is most important to the team is your personality and approach to teamwork.
You must like a sales environment and have good sales admin experience.
If you have an ambition to move to a sales role – this is your chance to set on that career path in time.
So where do you start with supporting this talented team?
Key Responsibilities:
1. Processing a high volume of orders – these could be on email or by phone call.
2. As the main point of contact for customer queries regarding order status, updates, and fulfilment – you will pride yourself on the accuracy of your information.
3. Support the Sales Team by preparing accurate quotes, reports, and other essential information so the sales run smoothly.
4. Analysing market data to support the sales drive.
5. Ensure customer accounts and orders are accurate and up to date.
6. Working closely with the Finance and Logistics teams to ensure all orders are fulfilled correctly and on time.
7. Identify and resolve discrepancies on orders and work with the right team to ensure everything is correct.
8. Investigating missing stock.
9. Forging good working relationships with other departments.
10. Being aware that your proactive problem-solving and clear precise communication is a main contributor to the success of your team.
What will you bring to the team?
1. Good sales admin experience.
2. Positive and proactive approach to work.
3. Good with people – able to forge relationships.
4. Well-ordered and organised.
5. Good Word, Basic Excel skills.
6. Able to multi-task and cope with changing priorities.
What will you get in return?
1. Competitive salary.
2. 25 days holiday plus stats.
3. Cash-back health scheme including remote GP services.
4. Discounts for Retail / Holidays / Wellbeing / Days Out.
5. Discounted products.
6. Life Insurance.
7. Onsite gym.
8. Onsite car park.
THE NEXT STEPS!
It’s time for us to talk and for me to learn what makes you the missing part of this team.
Please send me your CV.
Thank you - Lindsay
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