Food + Beverage Assistant - Eastwood Hall
As a Food and Beverage Assistant at Eastwood Hall, you will be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. This role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.
Shift Patterns: Variable shifts
Main Duties and Responsibilities:
1. Be fully aware of hotel facilities and activities.
2. Act in a professional and polite manner to all guests and customers at all times.
3. Set up Conference and Banqueting suites in accordance with requirements, ensuring brand standards are maintained.
4. Have knowledge of setting up, safe operation, storage, and handling of the hotel’s audio-visual equipment.
5. Service and break down Conference and Banqueting rooms as directed.
6. Check customer satisfaction and offer further requirements.
7. Explore all sales opportunities to maximise potential revenue.
8. Ensure all storage areas for equipment are kept safe and tidy.
9. Prepare equipment for Conference and Events Operations department as per requirements.
10. Observe current liquor licensing laws.
11. Observe security procedures laid down by the hotel.
12. Ensure all stock and equipment is correctly locked away and kept safe.
13. Attend all training as required.
14. Adhere to company procedures on health and safety and hygiene, maintaining cleanliness of work areas.
15. Maintain correct standards of dress as per the grooming policy.
16. Be aware of fire evacuation procedures.
17. Report any accidents to guests and staff and potential hazards.
18. Carry out any reasonable tasks requested by the Hotel General Manager and Management team.
Our ideal Food and Beverage Assistant will:
1. Bring a positive, can-do attitude to everything you do.
2. Show genuine passion for delivering exceptional customer service.
3. Excel as a supportive and collaborative team player.
4. Embrace the excitement of thriving under pressure.
5. Demonstrate impeccable time management and reliability.
6. Prioritise safety in every task you undertake.
7. Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters.
Who We Are: Great things happen when people get together in our spaces to meet, sleep, and celebrate at Eastwood Hall. We provide an informal atmosphere where you and our guests can be themselves. Eastwood Hall is part of The Venues Collection - a division of Levy UK + Ireland. We take pride in fostering a workplace culture that celebrates diversity and promotes inclusion.
We believe that our differences are our greatest strengths and are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, enriching our creativity, innovation, and overall success.
We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
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