The Urology Cancer Team Support Worker will be based within the Urology Cancer Nursing Team establishment.
This role will provide support to the team of specialist nurses and also to the patients accessing this service. The post is both patient-facing and non-patient facing administration; the majority of the role will entail providing direct information and support via email or telephone, and/or signposting to appropriate services for patients and their families/carers.
It will also entail organizing and assisting the clinical nursing team to provide the Cancer Nursing service effectively and efficiently, ensuring patients' queries and care can be actioned within a timely manner.
Processing queries and referrals, guiding and signposting clinical queries and patient queries.
This post aims to improve efficiencies within the pathways of care for patients diagnosed with Urological Cancers.
* To provide general, specific and specialist information to patients and clinical teams regarding urological cancer and cancer services, to ensure patients are signposted at all times during their treatment and beyond.
* Provide information and support for people with non-complex care needs.
* To engage with the community services as appropriate.
* Recording patient information on the Trust's systems.
* Assisting the PSA Tracker team with administration tasks, ensuring blood tests are requested as required and documenting on the appropriate IT systems.
* Contribute to maintaining and organizing the day-to-day running of the Urological Cancer Nursing service, dealing with phone calls, referrals, emails, patient queries, etc.
Why Work With Us
We are an increasing Urology Nursing team workforce offering a dynamic and developmental working environment, innovative thinking, and dynamic team working, providing excellent patient care within our care setting.
* Unfortunately, this post is not eligible for sponsorship. For further details / informal visits contact: Name: Gill Dell Job title: Urology Lead Cancer CNS Email address: g.dell@nhs.net Telephone number: 01803 655009
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