Exciting Role for an experienced Service Manager...Heres your chance to join a thriving company and make a significant impact. This well-established used car supermarket with a 30-year history, has a rare chance to be part of a dynamic team and contribute to the growth of a reputable brand.
With two Motor Trader Industry Awards for quality customer care and Used Car Dealer Group of the Year, the company offers a supportive environment where your career can flourish!
What you will be doing as a Service Manager?
1. The Service Manager oversees the daily operations of the service department in a used car dealership
2. This role involves managing service advisors, technicians and support teams, ensuring high-quality service delivery, optimising service operations, and maintaining strong customer relationships
3. Responsible for meeting service department goals, handling complex customer issues, and ensuring that the department operates efficiently and profitably
4. Team Leadership: Lead, motivate, and manage the service team, including service advisors, technicians, and support staff. Conduct recruitment, training, performance evaluations, and scheduling.
5. Operational Oversight: Oversee daily operations of the service department, ensuring that all tasks are completed efficiently and in accordance with company standards.
6. Customer Relations: Address and resol...