Opportunity at RRG Toyota Rochdale – Service Advisor
Due to continued growth, we are seeking an experienced Service Advisor to join our team.
Your duties will include:
1. Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
2. Handling all service enquiries by telephone, email, and face-to-face.
3. Managing the allocation and handover of courtesy cars.
4. Liaising with workshop teams to ensure timely completion of customer vehicles.
5. Upselling of additional works, service plans, and warranties.
Previous dealership customer service experience is essential and you must hold a full UK driving license.
This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognize the hard work and achievements of our team members with excellent benefits, incentives, training, and career development.
At RRG Group, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role and share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply.
Benefits of working at RRG Group
* Discounts on vehicle repairs.
* Employee Car Scheme (after successful completion of 6 months’ probation period and aged 21+) where you can drive a brand new car (Toyota / Lexus / Skoda/ Mazda) with no deposit, no credit check, and fixed monthly payments at a reduced price deducted from your salary.
* A flexible Workplace Pension Scheme.
* Wellbeing services offered every week to support all our colleagues.
* Referrer a Friend Scheme with an additional £300 per referral.
* Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, increasing to 30 days for long-serving employees.
* Fantastic future career opportunities and development.
* Eye care benefits, Support and Mentoring, Employee Assistance, and regular staff incentives.
Job Types: Full-time, Permanent
Pay: £25,282.40-£35,000.00 per year
Experience:
* Service Advisor (in a main dealer): 1 year (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
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