Band 4 Ward Administrator - Chamomile Suite
Band 4
Main area: Ward Administrator Grade Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 436-6917723
Site: The Barberry, Birmingham
Salary: £26,530 - £29,114 per annum, pro rata
Salary period: Yearly
Closing: 03/02/2025 23:59
Interview date: 13/02/2025
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job overview
An exciting opportunity has arisen for a Ward Administrator to be based at Ward level at Chamomile Suite, located at The Barberry.
Are you enthusiastic, motivated, ready for a challenge with excellent administration skills? You should have good communication and organisational skills. You will need excellent typing/word processing ability, in addition to possessing knowledge of Excel and the ability to collate, monitor, and analyse data from spreadsheets. Knowledge of RIO Patient Clinical System would be an advantage but is not essential, as full training will be provided.
The successful candidate will have an understanding of inpatient services and a genuine interest in working with the client group as well as applying a flexible attitude to their work.
Interested candidates must have the aptitude to manage their own workload, use their own initiative, and maintain information governance. The ability to work as part of a team with other staff members and patients is essential, as well as an empathic approach towards people suffering from mental illness.
Main duties of the job
The post holder will be responsible for undertaking a wide range of secretarial/administrative duties, which include the receipt of all correspondence, ensuring appropriate action is taken, processing letters, and keeping patient records up to date.
To support the Ward Managers/Team in the maintenance and development of administrative services by providing modern, professional administrative services. Primarily alleviating the administrative workload of clinical staff enabling them to focus on quality patient care.
The post-holder will also proactively identify any areas of improvement and development of administrative and clerical support systems and procedures, consistent with a modern, professional mental health service.
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing, and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive, and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work in the United Kingdom (UK)
Person specification
Training & Qualifications
* GCSE English or above and ability to demonstrate excellent use of the English language/grammar
Knowledge & Experience
* Extensive knowledge and experience of Microsoft Office, PowerPoint, Outlook, and Excel
Training & Qualifications
* Evidence of IT skills Typing/Word Processing to level RSA II or equivalent
Knowledge & Experience
* Experience of liaising with senior management and clinical staff from a range of disciplines and agencies
* Experience of minutes taking and producing notes
* A good understanding of data protection and knowledge of information governance
* Flexible approach to work
* Level 3 Administration Qualification
* Experience of working in a mental health care environment
The Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.
The Trust is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, pre-employment checks will be undertaken before any appointment is confirmed.
All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on the post) by the end of your first week with us.
If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.
If applicable to your role, the Trust will require you to sign up for the DBS Update Service. The Trust will reimburse this. You will be contractually obliged to maintain your subscription.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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