At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
Developing impactful solutions is something we do together at Ensono, because Ideas Start Here. Great things happen when many voices are heard, and people are supported to run with their ideas. On our teams, you will be backed by leaders with passion for our business. This is a place where your ideas can Do Great Things.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business.
Adventure starts here. Here you will be a part of a team that encourages you to master your craft, ask tomorrow’s questions today, and chart your own path. Our Associates focus on client impact with curiosity and a feeling of relentless commitment. You will support this mission in this role, where you will be doing the following:
About the role and what you’ll be doing:
The senior level capacity planner role has principal responsibilities for managing multiple mainframe client accounts to ensure optimal performance. These responsibilities include development of repeatable processes for providing KPI metrics aligned with organizational and client commitments. A core function is to identify and perform detail analyses which result in recommendations to both Ensono and client on how to achieve the best performance on their mainframe compute environment. This senior planner will also be engaged to support diagnostics and resolution contributing to incident root cause investigation. Performance analysis using internally developed tools/processes and vendor products to increase efficiency through automation and/or standard processes, as appropriate. Stays engaged with industry trends, products and service offerings, which are relevant to existing and emerging technologies. The planner will also interact with other technologies, such as storage, virtual tape, and network in support of the client environment.
The Senior Capacity Planner will be engaged in critical capacity projects and support core company strategic initiatives. Will be involved in both existing client support, as well as onboarding new clients. The senior planner will also provide mentoring, technical leadership and guidance to other planners within the organization.
Key Areas of Focus for this Role
1. Mainframe experience (z-series, zos operating system etc.)
2. Mainframe scripting/programing experience, utilizing JCL and/or other coding languages
3. Statistical tool like SAS, MXG expertise
4. Manage multiple projects with minimal support and shifting priorities
5. Support multiple client environments each having unique requirements and requests
6. Understanding of SMF data flow
7. Weekend support infrequent but possible (1 out of 10 weekends)
8. Support team on-call rotation
9. KPI identification and definition
10. Developing client forecasting models
11. Mainframe resources should possess zCP3000 experience
12. Perform Analytical Modeling with tools used to right-size solutions
13. Mainframe resources IBM pricing concepts and SCRT experience
14. Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems
15. Proficient in identifying performance issues
16. Client Onboarding and outmigration project support responsibilities
17. Provides mentoring, technical consultation, training, and knowledge sharing to other associates and organizations
18. Lead and mentor on high complexity assignments to other associates on the team
19. Establish strong relationships with teams and outsource partners through continuous dialogue and support
20. Define, engineer, and deploy automation solutions for capacity team supported processes
21. Microsoft Office proficiency
22. Senior level verbal and written communication skills
We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.
Qualifications
23. Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or equivalent work experience
24. Understands the competitive landscape from both a business and technical perspective
What we offer
We will give you a place to strive and grow, where you will have the opportunity to work on interesting, yet challenging projects. Applying your thinking to build a better world founded on intelligent technologies. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged. Whether at one of the internal monthly events, such as Lunch & Learns, Tech Time, and internal competency meet-ups, or at one of our community groups, such as football, gaming, yoga, or wellbeing; we have strived to build a business where everyone feels welcomed, included, and valued.
Our benefits include:
25. 27 days annual leave (plus bank holidays)
26. 1/2 day on your birthday
27. Sabbatical options at 5 & 10 years
28. Discretionary bonus
29. Up to 5 days study leave
30. Generous company pension
31. Private healthcare for you and your family
32. Payroll giving
33. Enhanced parental and dependent leave
34. Equity appreciation program and incentive plan
35. Life and income protection
36. Additional benefits such as discounted gym memberships, cycle scheme
Growth starts here.
Ensono is a place to make better happen – for our clients and for your career. At Ensono, your skills and expertise will grow every day. You will be empowered to do impactful work by influencing mission-critical platforms, modernizing systems, and building innovative applications as you partner with our remarkable clients. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We’re a global-first organization with collaboration as one of our core values. We believe our global perspective is our strategic advantage. With physical offices in Europe, India, and the United States, as well as areas of remote workforce concentration.
JR009427
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