Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!
Job Description
Reporting to the Warehouse Operations Manager, the Shift Manager’s role is pivotal and will focus on delivering consistent performance, ensuring that all day-to-day aspects of the operation are managed proactively. You will ensure the team stays motivated while maintaining high productivity and accuracy levels.
Shift Pattern: Sunday - Thursday, Nights 22:00-06:00
What will you be doing?
1. Manage team attendance, performance, productivity, and accuracy levels, motivating team members to achieve high results.
2. Co-ordinate and motivate the warehouse operation to ensure effective operational performance.
3. As part of the senior operations team, drive continuous improvement within the warehouse, implementing plans to consistently improve performance.
4. Responsible for shift manning and labour management to achieve workloads in a time-sensitive operation.
5. Overall management and responsibility for achieving operational KPIs.
6. Maintain a good working knowledge of warehouse operational areas including returns, inventory control, co-pack, delivery schedules, along with Health & Safety procedures.
7. Communicate confidently and effectively with staff, customers, and other areas of the business to maintain and develop positive relationships.
8. Responsible for controlling labour costs while ensuring a flow of work is maintained throughout the warehouse without disruption to the business.
9. Promote Health & Safety within the warehouse, emphasizing MHE and accountability.
10. Performance manage employees to ensure maximum productivity and take appropriate steps to manage underperformance.
11. Proactively manage and address any disciplinary matters that may arise, ensuring that the correct procedure is followed at all times.
12. Control and manage all sickness and absence, supporting and managing employees effectively to ensure low levels of absence.
Qualifications
1. Multi-customer experience is desirable.
2. Knowledge and experience of safe working practices inclusive of all Health and Safety elements.
3. Previous 3PL experience is highly advantageous.
4. IT Skills, both Microsoft package and bespoke WMS and TMS.
5. Knowledge of the sector and relevant operational practices.
6. Setting clear objectives, developing and motivating teams.
7. Effective communication at all levels within the business and customer facing.
8. Experience of managing teams and prioritizing a tight and challenging workload.
Additional Information
As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organization committed to employee development and recognizing success for hard-working performers.
Our dedicated learning and development programs are open to every employee, giving you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our people are the driving force behind our success, which is why we offer a wide range of benefits including:
1. Annual Leave: Competitive holiday entitlement of 33 days inclusive of bank holidays.
2. Company Bonus: We do our best work to succeed together. When we achieve our goals, you'll be rewarded through our bonus scheme.
3. Private Medical Cover: This gives you peace of mind, choice, flexibility, and speed of access to the most clinically appropriate care via Bupa.
4. Pension scheme: We want colleagues to enjoy a comfortable retirement, so we offer a great contribution of 5% employee and 8% employer.
5. Life Assurance: 4 x your annual salary.
6. Wellness: Via our Employee Assistance Programme, we offer immediate access to a confidential telephone counseling and legal information service that operates 24 hours a day, 365 days a year.
7. Eye Care Vouchers: We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
8. Reward & Recognition: We recognize that employees have gone the extra mile via Employee of the Month and Year, special recognition, and long service awards.
9. Everyday discounts: Via our benefit platform, you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam.
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