Join Our Team:
We're looking for a dedicated individual to join our Co-op team as a Retail Team Member – Customer Experience. As a key member of our store team, you'll be responsible for delivering an exceptional customer experience, ensuring our shelves are fully stocked and prices are accurate.
Salary:
This role comes with a competitive hourly rate of £12.30 per hour.
Job Description:
As a Retail Team Member – Customer Experience, your primary responsibility will be to provide friendly and thoughtful service to our customers. You'll be the face of our store, answering queries, championing our products and Membership, and doing all you can to deliver a great shopping experience.
Required Skills and Qualifications:
To succeed in this role, you'll need:
* Friendly and approachable demeanor
* Great people skills, with the ability to build positive relationships with customers and colleagues
* A positive attitude towards change and problem-solving
* The flexibility to work a range of different shifts
Benefits:
As a valued member of our team, you'll enjoy a range of benefits, including:
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands
* A pension scheme with up to 10% employer contributions
* Wagestream – a money management app giving you access to a percentage of your pay as you earn it
* 31 days of holiday (including bank holidays, pro rata for part-time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 24/7 employee assistance service
* Full, paid training and dedicated support for your personal development and career progression
* Rota shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
Others:
We're committed to building diverse teams and welcome applications from everyone. We want our stores to be inclusive environments where our colleagues can reach their full potential. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.