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Job Details
Position Summary
The Director, Delivery Consultant, strategizes, plans and drives execution of organizational design (OD) and change management activities for major initiatives across the enterprise. This position is responsible for providing OD and change management consulting, coaching and support, diagnostics and assessments and defining strategy and plans that enhance benefit realization, value creation, and the achievement of results and outcomes. This role is responsible for ensuring OD and change initiatives meet the organization’s intended business, cultural, and financial objectives while maximizing employee adoption and usage and minimizing resistance.
This individual serves as a thought leader to the senior HR and leadership teams across the organization. This role will have to work through many others in the organization to succeed, including acting as a coach for senior leaders and executives in helping them design their organizations and fulfill their role as change sponsors. This position will assist major initiatives with appropriately integrating OD and change management activities into their program plans.
This individual may also provide direct support and coaching to front-line managers as they help their direct reports through transitions resulting from major initiatives. This role focuses on both the people and organizational aspects of change within the initiatives – including changes to processes, systems and technology, and job roles. This individual will assess, develop and implement change management strategies and plans that ready the organization by anticipating and minimizing employee resistance and business disruption, maximizing employee engagement, and driving faster adoption and higher proficiency on the changes impacting employees in the organization.
Primary Responsibilities
* Serves as OD and/or Change Management lead for complex or high-priority business initiatives or transformations.
* Performs thorough assessments and diagnostics to identify cultural and organizational alignment risk points and opportunities; recommends and implements strategies to address risks, capitalize on opportunities, support and drive desired changes, and ensure stronger strategic alignment and change sustainability.
* Independently leads OD and change interventions and initiatives for impacted business units including assessment, strategy design, development, implementation and evaluation.
* Leads a team of employees and/or contractors who create actionable and targeted OD and change strategies and plans in areas such as org design, communications, sponsorship and stakeholder engagement, coaching, training, resistance management, role readiness.
* Provides comprehensive OD and change management consultation to HR leaders, offering expert advice on navigating complex business initiatives.
* Provides active and visible coaching to executive leaders who are leading OD or change efforts.
* Conducts readiness assessments, evaluates results and presents findings in a logical and easy-to-understand manner.
Education & Experience Requirement
* Bachelor’s Degree in Business Administration, Organizational Development or Project Management or related field.
* Additionally, there is a minimum requirement of 10 combined years’ experience in Organization Design, Project/Program and/or Change Management.
Minimum Skills, Knowledge & Ability Requirements
* Demonstrated ability and expertise to formulate and execute OD and change management strategies and execution to obtain buy-in and ensure alignment with business practices.
* A solid understanding of how people go through change and the change process.
* Experience and knowledge of OD and change management principles and methodologies (example: Kates Kessler, Prosci Change Management certification or ACMP Certified Change Management Professional).
* Demonstrated ability to lead change, able to take calculated risks and seeks continuous improvement.
* Familiarity with project management approaches, tools and phases of the project lifecycle and how change strategies integrate with project life cycles.
* Experience in conducting needs analysis and managing complex projects.
* Experience with large-scale program organizational change efforts.
* Able to work effectively at all levels in an organization.
* Strong presentation skills; ability to present and discuss strategies and tactical plans in a manner that establishes rapport, persuades others, and gains understanding.
* Exceptional communication, active listening, and facilitation skills.
* Strong analytic and decision-making abilities as well as problem-solving and root cause identification skills.
* Must be a team player and able to work with and through others.
* Ability to influence others and move toward a common vision or goal.
* Self-motivated and strong ability to independently lead and implement processes.
* Establishes and maintains effective partnerships with program and organizational leadership conveying trust, confidence and credibility.
* Takes ownership of work and manages projects and activities to meet timelines and stakeholder needs.
* Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates and management; solid teamwork and interpersonal skills.
* Change Management Professional designation is a strong plus.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: AmerisourceBergen Services Corporation
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, #J-18808-Ljbffr