Customer Support Administrator (Temporary Role)
Are you a customer-focused individual looking for a dynamic and rewarding short-term opportunity? Office Angels are currently recruiting for a Customer Support Administrator to join our client based in Consett for a 2-3 month temporary role. You will play a key part in supporting their engineering team, delivering exceptional service, and contributing to the seamless running of business operations. 💼
This is an urgent role starting ASAP, therefore we can only consider candidates who are available immediately.
Position Details:
Role: Customer Support Executive (Temporary, 2-3 months)
Salary: £12.30 per hour
Hours: 8:30 AM - 5:00 PM, Monday to Friday
Location: Consett
Free on-site parking!
About Us:
The company you will be working with a leader in their field. Joining the team means being part of an organisation dedicated to delivering outstanding customer service.
Key Responsibilities:
Coordinate and Plan Engineering Work: Schedule and allocate jobs for engineers, ensuring efficient routing and time management.
Customer Communication: Respond to customer tickets, providing timely and professional resolutions.
Internal Team Support: Assist internal teams with administrative tasks and system updates to maintain smooth operations.
Issue Tracking: Log, monitor, and follow up on reported issues, ensuring effective resolution and communication to customers.
Documentation and D...