Contract : Full time
Our client, a collection company in the heart of Truro are looking for telephone collection agents are looking for multiple candidates.
Hourly Pay Rates:
* £15.00 – £25.00 per hour (OTE £50,000+ with bonuses and commissions).
Other benefits:
* Opportunities for advancement in a growing company.
* Paid company events, incentives, and access to third-party training.
* Company pension and bonuses (performance, loyalty, yearly) after a successful trial period.
Shift Pattern:
* Monday–Friday, 9:00 AM–5:30 PM.
* Saturday shifts (1 in every 4), 9:00 AM–1:00 PM.
Skills & Attributes:
* Strong negotiation and conflict resolution skills.
* Positive and professional communication, even in challenging conversations.
* Goal-driven with a focus on meeting targets.
* Accurate data entry and basic IT proficiency.
* Experience in telephone communication (preferred but not essential).
Key Responsibilities:
* Contact customers to negotiate payment terms and resolve arrears.
* Manage assigned accounts with care and professionalism.
* Adhere to compliance, GDPR, and quality standards.
* Achieve and exceed weekly targets.
* Work independently and as part of a team.
* Participate in training for ongoing development.
Other benefits of working for The Best Connection Group Limited include:
* Online payslips
* Weekly pay
* 28 days Paid Annual Leave 2025 pro-rata for PAYE (inclusive of statutory holiday)
* Pension contribution
* Choice of long term, short term and odd days or weekends available
* Flexible shift patterns
* Possible permanent positions following successful trial period
* Ongoing assignments throughout 2025
if you are Interested please apply with your CV or call the office and ask for Dan on 01872263994
Benefits
* Hourly rate as above (not age dependent)
* 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
Truro
truro@thebestconnection.co.uk