Job summary The post holder will have at least two years experience of working with people with eating disorders and/ or mental health difficulties and have a good understanding of the pathways and services across Hertfordshire to ensure quality and safe services are delivered on and off site and through our digital services. You will be working as part of a multidisciplinary team that includes other health service staff such as psychiatrists, occupational therapists, community psychiatric nurses, clinical psychologists, wellbeing practitioners and social workers, and staff colleagues from across our organisation. A clean driving licence with appropriate insurance and own vehicle is required to travel to and from locations agreed with the Service Coordinator. Expenses are reimbursed at 45 pence a mile. Public transport will not support this role. Main duties of the job You will be working as part of a multidisciplinary team that includes other health service staff such as psychiatrists, occupational therapists, community psychiatric nurses, clinical psychologists, wellbeing practitioners and social workers, and staff colleagues from across our organisation. A clean driving licence with appropriate insurance and own vehicle is required to travel to and from locations agreed with the Service Coordinator. Expenses are reimbursed at 45 pence a mile. Public transport will not support this role. About us First Steps ED supports people of all ages, genders, and backgrounds experiencing problems with eating difficulties and eating disorders. The role will require the ability to deliver our face-to-face services to provide individuals with the support through our Early Help Eating Disorder programme to facilitate progression and change in their home, education, and community environments. It involves working with a range of professionals to ensure provision of high quality and safe services to Hertfordshire children and young people in accordance with the NHS Service Specification. Benefits: Casual dress Company events Company pension Health & wellbeing programme On-site parking Referral programme Work from home Schedule: Day shift Monday to Friday Experience: mental health support: 1 year (required) Willingness to travel: 25% (required) Date posted 24 January 2025 Pay scheme Other Salary £23,540 a year includes HCAS Contract Permanent Working pattern Flexible working Reference number B0409-SSOHERTJAN25 Job locations Watford Library Hempstead Road Watford Hertfordshire WD17 3EU Bowes Lyon Centre St. Georges Way Stevenage Hertfordshire SG1 1XY Job description Job responsibilities First Steps Ed are looking for a passionate and supportive Specialist Support Officer to join our team in Hertfordshire. You will have the ability to relate to and work with a range of professionals to ensure a high quality and safe services. You will be working as part of a multidisciplinary team that includes clinical and non-clinical colleagues from referring organisations and colleagues from across our organisation. You will also; Provide peer support to service users, helping them realise their goals as agreed within their care plan. Work with the individuals to access our services including one-to-one peer support, Provide additional support and signposting to our Guided Self-help, psychoeducation programmes and support groups, befriending, and volunteering opportunities as part of their supported self-care Working with children and young people covering the age range of 5 to 25 years old on site in therapy rooms and online via video with one-to-one or in peer groups. Deliver workshops and training to external organisations as part of the role. Full training and support will be provided for this role. This role will require you to travel 25% of the time within Hertfordshire for client meetings or face to face workshops. This role requires a DBS check to be successfully completed prior to employment. What you will bring Background in healthcare, support or Mental health care is advantageous Background working or caring for children and young people Passionate and able to communicate to our service users and teams Provide professional and clear approach to support our service users A good understanding of the pathways and service provision is an advantage Educated to minimum A level or experience to A Level. A clean driving licence with appropriate insurance and own vehicle is required to travel to and from locations Minimum of 1 years of experience of working with services users dealing with eating disorders and/ or mental health difficulties. Desirable Postgraduate diploma in Mental health or Health services or Qualified Psychotherapist registered with the United Kingdom Council for Psychotherapy (UKCP) / College of Family Couple and Systemic Therapy. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Job description Job responsibilities First Steps Ed are looking for a passionate and supportive Specialist Support Officer to join our team in Hertfordshire. You will have the ability to relate to and work with a range of professionals to ensure a high quality and safe services. You will be working as part of a multidisciplinary team that includes clinical and non-clinical colleagues from referring organisations and colleagues from across our organisation. You will also; Provide peer support to service users, helping them realise their goals as agreed within their care plan. Work with the individuals to access our services including one-to-one peer support, Provide additional support and signposting to our Guided Self-help, psychoeducation programmes and support groups, befriending, and volunteering opportunities as part of their supported self-care Working with children and young people covering the age range of 5 to 25 years old on site in therapy rooms and online via video with one-to-one or in peer groups. Deliver workshops and training to external organisations as part of the role. Full training and support will be provided for this role. This role will require you to travel 25% of the time within Hertfordshire for client meetings or face to face workshops. This role requires a DBS check to be successfully completed prior to employment. What you will bring Background in healthcare, support or Mental health care is advantageous Background working or caring for children and young people Passionate and able to communicate to our service users and teams Provide professional and clear approach to support our service users A good understanding of the pathways and service provision is an advantage Educated to minimum A level or experience to A Level. A clean driving licence with appropriate insurance and own vehicle is required to travel to and from locations Minimum of 1 years of experience of working with services users dealing with eating disorders and/ or mental health difficulties. Desirable Postgraduate diploma in Mental health or Health services or Qualified Psychotherapist registered with the United Kingdom Council for Psychotherapy (UKCP) / College of Family Couple and Systemic Therapy. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Person Specification Qualifications Essential Minimum 2 years mental health experience Lived experience or experience supporting individuals with Eating Disorders Full UK Driving License Person Specification Qualifications Essential Minimum 2 years mental health experience Lived experience or experience supporting individuals with Eating Disorders Full UK Driving License Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name First Steps ED Address Watford Library Hempstead Road Watford Hertfordshire WD17 3EU Employer's website https://firststepsed.co.uk (Opens in a new tab)