NIGHT PORTER required for a Hotel located in the outer Guildford / Godalming area, Surrey.
As Night Porter you will be working as part of the nights team, helping to ensure excellent standards of guest care from 10pm until 7am, 5 days per week.
Working under the direction of the Night Services Supervisor with responsibility for fire safety, security, hotel reception and guest care during their shift. This is a responsible role requiring someone with excellent customer service, communication and organisation skills with energy to deliver service throughout the night in a friendly professional manner.
Duties include;
* Security and safety of the premises
* General hotel reception duties including; checking in and checking out guests, switchboard duties and out of hours reservations enquiries
* On request service of light refreshments and beverages and bar drinks to resident guests after the bar/kitchen has closed
* Assist with conference room setup and service ensuring all rooms are well presented for the morning shift
* Assist with the restaurant setup when required so it is fully prepared and presentable for Breakfast guests
* Ensure the public areas are clean and tidy ready for the start of the day
* To be the person responsible for fire safety and implementing fire evacuation procedures if ever required during the night adhering to the Hotels Fire Evacuation Plan
* Action or report any health and safety issues found during th...