Software engineering is at the heart of what we do here at giffgaff. Our agile engineering teams build and support a wide variety of applications and services. These combine to create our unique user experience on the giffgaff website, enable a whole range of awesome features via modern APIs and, additionally, enable our internal teams to work in the most productive and efficient ways. The quality and maintainability of our software is very important for us, we are looking for engineers with real world experience of building and running contemporary software, especially in terms of the whole development lifecycle.
You will help us to design and implement tightly focussed APIs, user interfaces, services that internalise our core business logic or internal tools and, together with your team, you will support them in production. We want you to share your opinions on how we are doing things - and help us get better!
The Role
We're looking for SRE engineers with passion and energy, a strong desire to learn and improve and a commitment to testing and excellence.
You’ll have to make tough decisions, implement best practice and provide compromises when situations are not ideal. Oh and you’ll need to explain that to people. Not just the technical ones. Because we work in product teams where not everyone is a techie. It’s fun, you get closer to the business and know more about why we do what we do, not just how.
We’re looking for passionate engineers who are comfortable with using a variety of frameworks, languages & tools and are happy to pick up new skills when the need arises.
Key Responsibilities
1. Implementation of monitoring solutions / Metric-driven alerting, logging and tracing (Prometheus, EFK, Alertmanager, Jaeger/Zipkin)
2. Troubleshooting in complex environments using the monitoring tools
3. Establishing and measuring SLIs and SLOs with engineering teams
4. Participate in periodic 24x7 on-call duties
5. Build and manage systems, infrastructure and applications through automation (Terraform, Ansible)
6. CI/CD tools: Jenkins/github actions, Nexus, Artifactory
7. Deploy, support and monitor new and existing services, platforms, and application stacks
8. Capacity and performance management of environments
The Must Haves
1. Hands on experience with Cloud services platforms: Most common services in AWS
2. Coding in one or more of the following programming languages to manage systems: Go, Python, NodeJS.
3. Source code management: Git
4. Implementing monitoring solutions / Metric-driven alerting, logging and tracing (Prometheus, EFK, Alertmanager, Jaeger/Zipkin)
The Other Stuff We Are Looking For
1. Coding in one or more of the following programming languages: Java, PHP, ReactJS
2. Experience operating a variety of data stores ideally in the cloud. We primarily use Oracle, Postgres, and ElasticSearch
3. Experience operating applications across multiple environments, cloud and in-house
What's in it for you
At giffgaff we want to challenge the old way of doing things. People, and the way they work, define our culture and we encourage everyone to bring their whole selves to the gaff. That's why we believe in creating an equitable, fairer, more inclusive business that champions different ideas and perspectives. We may be sort-of-small but we're big on that caring, sharing thing & strive to create a supportive culture.
As a lean organisation, our team is built of a diverse, spirited range of people who are multi-skilled, highly motivated and flexible.
In return for your outstanding efforts, you'll be rewarded with a competitive salary and excellent benefits. We believe that hard work should be supported and recognised.
If this sounds like you, we’d love to hear from you.
Next Steps
Once you've applied the next steps of the process, if successful, are likely to include a chat with our recruiter and 3 zoom interviews with the team.
If you’ve got any burning questions or require reasonable adjustments to support you through the recruitment process, please drop the recruiter a note. Thanks for your patience in the meantime and for showing an interest in joining the giffgaff family.
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