Closing Date for Application: Friday 20/09/2024 The Genuit Group is an expanded collaboration of businesses which serve the construction industry by providing sustainable water, climate and ventilation management solutions. The Group Senior Infrastructure Engineer provides analysis of organisational requirements and specifies software and systems requirements for new IT solutions. Administers day-to-day operational support and advice to ensure systems performance, service continuity, and recovery. The mission is to contribute to the technical design, implementation, and support of enhanced, software/ hardware platforms and cloud services. Providing solutions to improve operational efficiency and productivity. Key Responsibilities: Analysing existing systems and business models recommending solutions and improvements Author technical documents such as performance, specification, and solution designs. Investigate, identify, diagnose, and resolve system related faults, escalating 3rd parties to maintain service levels. Comply with organisational procedures ensuring systems security. Assisting in the identification, analysis, and escalation of problems, owning through to resolution. Meeting SLA in delivering effective request fulfilment. Maintaining and updates, systems, applications, hardware, and platforms. Core and Technical Competencies required for the role: Specific business, infrastructure, or functional areas. Selects, adopts, and adapts appropriate requirements, software and hardware definitions and management methods, tools and techniques. Leads the preparation of technical plans and works with projects to ensure technical resources are assigned. Contributes to the development of systems designs, standards and selection of architectural components of complex hardware, cloud systems and solutions. Provides advice on technical aspects of solution development, integration, ensuring technical strategies, policies and standards are in place, including change. Obtains inputs from and formal agreement for requirements from a range of diverse stakeholders. Reviews others designs and changes ensuring appropriate use of technology, efficiently using resources and effective integrating systems and technology. Ensures that solutions balance functional, service quality, security, systems management, and sustainability requirements. Evaluates and undertakes impact analysis on design options, managing and accessing risk. Carries out agreed operational procedures, including configuration, implementation, installation, and maintenance. Identifies operational problems, contributing to their resolution. Investigates problems in systems, designs, processes, and services. Assists in the implementation of agreed remedies, whilst adhering to change management controls Experience in solutions design, implementation, configuration, and ability to define work packages and contribute to the architectural functions and project scoping across the following core services, equivalent or similar technical products, and solutions Microsoft 365 technologies – Azure / on-prem Active Directory, Teams, Exchange, SharePoint, OneDrive, MFA, DLP Azure - networking, server, storage, application SaaS platforms - Mimecast, Varonis, Identity Management, Cisco Umbrella, SIEM and SASE services HP / Dell Server, Storage, VXRAIL SAN, NAS Windows Server 2012-2022 Hypervisor - Vmware vSphere v6.5 - v8 Backup & Recovery - Veeam, Avamar, Zerto technologies Networking Fundamentals - Cisco, Meraki, Aruba Firewall Fundamentals - Cisco FTD, Palo Alto, FortiGate, Windows Defender Scripting & Automation - Powershell, Terraform, Chef, Puppet, Working Hours and benefits: Monday - Friday 37.5 hours per week 25 days holiday entitlement Save as you earn - Sharesave Scheme Cycle to work scheme Contributory pension scheme up to 8% Life assurance (linked to pension scheme membership) Free flu vouchers Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services Staff discount on all Genuit Group products Free on-site parking Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.