Position:
ManagedServices SolutionArchitect
JobDescription:
ArrowEnterprise Computing Solutions (ECS), a part of ArrowElectronics, brings innovative IT solutions to the market to solvecomplex business challenges. We deliver value-added distribution,business consulting and channel enablement services to leadingtechnology manufacturers and their channel partners. We helpbusinesses grow faster, operate efficiently and transform in adynamic market.
Learn more atwww.arrow.com.
MANAGED SERVICESSOLUTION ARCHITECT
As a part of theArrow Managed Servicesteam, the Managed Services SolutionArchitect willlead the build of value-centric solutionstodrive revenuegrowthand market share for Arrow ECS in the EMEAregion. Demonstrating an innovative and results-oriented approach,you will support the establishment of Arrow as a ManagedServicesLeader by architectinginnovative Managed Service solutionsthat conceive and sustain high levels of business value for ourchannel partners and theirend-customers.
What will you be doingat Arrow?
* Centralize marketfeedback and collaborate with the regional and country leaders forestablishing and prioritizing managed service developmentinitiatives
* For the shortlisted initiatives,define the design of the to be manage services and establish thekey requirements, technical set-up and estimate associated level ofefforts and costs
* Define and deploy thetechnical and functional enhancement roadmap of Arrow ECS managedservice platform (Arrow Xpand)
* Define servicesKPI and monitor performance of the Manage Service platform andthird-party delivery partners for ensuring SLA's aremet
* Work with development resources to definethe right delivery approach including processes, platformrequirements and partners
* Lead technicaldiscussions during key customer workshops, and act as a technicalexpert for supporting the conversion ofmanaged serviceopportunities into tangible projects and saleswins
* Provide technical input for educating oursales workforce on how to positionthe Manage Service and buildcustomer value, driving revenue growth.
* Provideinput into and collaborate with the Service Solution Manager forestablishing the value proposition and service pricing
What are welooking for?
* 12+years'experience in leading, implementing, and deploying innovativemanaged service initiative
* Established trackrecords of collaborating with clients for driving Manage Servicebusiness value and closing deals from a solution architecturestandpoint
* Servicedesign, integration,implementation and lifecycle management including development ofperformance metrics
* Experience ofworkingwithin a matrix organization
* Product managementor portfolio management experiencepreferred
* Prior experience around driving GTMplan and business strategy for managed services offerings for SaaSproducts
* Strong attention todetail
* Strong communications skills (verbal andwritten) - must be able to communicate at a business and technicallevel with internal teams, customers, partners andexecutives
* Track record creating product fromconcept to market success
* Experience withmanaging a network of third-party delivery partners and externaldevelopment resources
What is in itfor you?
* Competitive andattractive employee compensationpackage
* Reliable & trusting workenvironment
* Cooperative team with flatstructures and communication
* Professional andpersonal development
Doyou see yourself as our future colleague? If yes - send us yourapplication.
Arrow is an equalopportunity employer and is committed to creating an inclusive anddiverse working environment by providing equal employmentopportunities for all qualified persons.
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Location:
UK-Newmarket,United Kingdom (FordhamRd)
TimeType:
Fulltime
JobCategory:
Engineering Services