Position: Security Officer Location: Birmingham Pay Rate: £13.26 per hour Hours: Average 42 hours per week Shifts: Days only - 4 on (2 days, 2 nights) 4 off, 6:00 AM - 6:00 PM / 6:00 PM - 6:00 AM DS SIA license required Your Time at Work As a Security Officer at G4S, you are more than a Security Guard. You'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: - Provide security of Perimeter fence and access and egress controls. - Operate external and internal security patrols as per the Assignment Instructions. - Operate radios, and any other physical equipment used on site. - Provide traffic control and apply parking restrictions when required. - Provide traffic control and banksman duties for the goods in/out area. - Monitor and effectively manage CCTV systems to protect customer employees and assets. - Conduct mail screening duties by use of X-Ray screening equipment. - Operate stop and search policies when instructed by client. - Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Conduct routine tests of security equipment as directed by G4S Duty Management. - Perform locking and unlocking duties. - Ensure keys are handled in accordance with procedures laid down in the Assignment Instructions. - Respond to requests for assistance. - Enforce a clear desk policy. - Display an outstanding level of customer focus and understand the reasons for it. - Enforce access and egress procedures stated in Assignment Instructions in a polite but assertive manner. - Ability to take responsibility for problems that staff, and visitors may have. - Excellent oral and written communication skills - Ability to take responsibility and deal with conflict situations. - Excellent interpersonal skills with the ability to communicate effectively with individuals on all levels. - Display the highest standard of personal presentation to maintain the image of the client. With a keen eye and a brilliant way with people, you could look forward to an interesting role where no two days are the same with exciting career opportunities. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. We will Need to have a SIA license Key Information and Benefits - 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked) - Workplace Pension Scheme - Great 4 Savings Employee Discount Scheme - Progression, training and development opportunities Job ref: (G418) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline