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Customer Service Representative, Saint Ives
Client:
First Call Contract Services Limited
Location:
Saint Ives, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
8e5adb00a470
Job Views:
27
Posted:
22.03.2025
Expiry Date:
06.05.2025
Job Description:
Customer Service Representative – St Ives “IMMEDIATE START AVAILABLE”
Are you looking for stable hours and long term prospects? Then this role could be for you!
We have exciting opportunities to work for a globally recognised business, considered to be the leader in its field of expertise in Golfing Equipment.
We are working on behalf of the client in recruiting multiple full-time Customer Service Representatives.
It’s a temporary to permanent role based in St Ives, Cambridgeshire.
General Duties for Customer Service Representative:
* Receiving inbound calls
* Resolving queries and complaints
* Experience with invoices & quotes
* Working closely with senior management to escalate urgent orders
Pay and hours for a Customer Service Representative:
* 08:30 to 17:00, 1 hour lunch
* Monday to Friday
* 37.5 hours per week
* 33 days holiday per year
Located in St Ives, Cambridgeshire, this full-time role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.
As part of our close-knit team, you’ll be the friendly face behind all things golf-related, providing support to their trade partners with order processing, tackling their queries, and problem-solving.
But wait, there’s more!
Our client is not just seeking a voice on the other end of the line; they want someone with enthusiasm, a knack for problem-solving, and a genuine desire to fulfil customer satisfaction.
What matters most is your eagerness to learn, your can-do attitude, and your willingness to dive headfirst into the world of customer service.
You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement.
Working for our client offers you:
* Free coffee
* Subsidised canteen
* Free cordial at water fountains
* A fully stocked hot and cold canteen
* Relaxed atmosphere
* Great training program
* Long term prospects
Why work with First Call?
* Money-saving offers and discounts at your fingertips
* 24/7 GP helpline
* Discounted gym membership in over 2500 gyms
* Online payslip access
* Personal insurance
Apply today and we’ll get straight back to you!
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