Customer Service Administrator, High Wycombe: A highly motivated Customer Service Administrator is sought by a dynamic company to support their growing team. The successful candidate will be responsible for delivering outstanding service to customers, processing orders, and managing administrative tasks, ensuring a seamless customer experience.
Client Details
Customer Service Administrator, High Wycombe: This client is a well-established organisation known for providing high-quality solutions to its diverse client base. Operating within a collaborative and fast-paced environment, they are committed to delivering exceptional customer support and operational excellence.
Description
Customer Service Administrator, High Wycombe:
Process customer orders accurately and efficiently
Handle customer enquiries via phone, email, and online channels
Resolve issues promptly, ensuring customer satisfaction
Liaise with internal teams to ensure smooth order fulfilment
Maintain and update customer records in the CRM system
Generate reports and assist with administrative tasks
Support the customer service team with day-to-day operations
Contribute to process improvements and team objectives
Regularly liase with internal teams including quality, production and logistics
Profile
Keen to work in a busy environment and learm
Montivated individual with attention to detail and accuracy
Previous experience in a customer service or administration role (desirable but not essential)
Strong organisational skills and attention to detail
Excellent communication skills, both written and verbal
Proficient in using Microsoft Office and CRM systems
Ability to work independently and as part of a team
Problem-solving mindset with a focus on customer satisfaction
High level of accuracy and time management skills
Adaptable and able to thrive in a fast-paced environment
Job Offer
£25,000 - £28,000 plus good package and career opportunities