Job Title: Insurance Advisor
Location: Warwick
Salary: £25,000 - £28,000 per year
Job type: Full time, Permanent
At Jukes Insurance Brokers, great service lies at the heart of all we do. We build lasting relationships that go beyond simply ensuring that you have the cover that you need.
The Role:
Jukes Insurance Brokers are seeking an Insurance Advisor to join their expanding, award-winning team with a role to be based from their Warwick office, currently known as North Warwick Insurance Services.
The position will work to support clients and colleagues across a range of insurance policies, including Motor, Home, Travel and Business Insurance.
Relationship building and rapport with both current and potential clients are critical to the role, both in person, over the phone, and via email. Therefore, you will need first-class service skills and high attention to detail.
Duties and responsibilities:
* Ensure accuracy, efficiency, and professionalism when dealing with both clients and insurers and conducting related administration work, including but not limited to:
o New business
o Renewals
o Mid Term Adjustments
o Claims
o Queries
o Premium financing arrangements
* Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
* Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance.
* Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.
* Develop new business opportunities both through the current client base and warm leads.
* Ensure all business activity fully complies with FCA regulations and company procedures as detailed in the compliance manual using checklists and support documentation as provided by the company to assist with demonstrating compliance.
* Handle any complaints in accordance with company procedures and regulatory requirements.
* Conduct learning, training, and assessment exercises in accordance with your identified development requirements.
Person specification:
* Previous experience within a similar Insurance role is essential
* Working knowledge of insurance products
* Experience of working in a client-facing role
* Attention to detail
* Highly organised
* Confident communicator
* Able to build strong relationships with colleagues, clients, and insurers
* Broad range of I.T. skills
Further Details:
* The position is open to full-time and part-time applicants, with standard hours being 9am to 5.00pm Monday to Friday, including a 45-minute lunch break. Applications from those requiring flexibility with those hours or days are encouraged.
* Competitive salary and benefits.
Benefits:
* Flexible working hours
* Parking permit
* Cycle to work scheme
* Pension scheme
Please click on the APPLY button to send your CV and Cover Letter for this role.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visas at this time, so please refrain from applying unless eligible to work in the UK.
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