Role: Sales Agent
Location: Formby
Salary: 24,255 - 27,876 OTE Including 2000 KPI related bonus per annum
Job Type: Full Time, Permanent
Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays.
The Insurance Sales Agent role is a fast-paced, customer-focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.
What you will be doing:
1. Quoting and closing new or renewal business enquiries
2. Building and maintaining long-standing client relationships
3. Amending customer policies, payments, and schedules
4. Retaining existing clients at renewal
5. Supporting customers with existing policy amendments
6. Working towards individual and team targets
7. Providing excellent rapport-building skills
8. Handling sensitive information and following data protection principles
9. Adhering to strict FCA guidelines
10. Providing a professional service and promoting our brand in a positive manner
What we're looking for:
1. A positive "can do" attitude
2. Excellent verbal and written communication skills
3. Great listening skills
4. High level of accuracy and attention to detail
5. Good problem solver
6. Ability to work in a fast-paced environment
7. Ability to multi-task and manage time effectively
8. Be able to demonstrate patience and empathy
9. Excellent customer service skills, incorporating a confident and polite telephone manner
10. Previous Insurance or Financial Services Industry Experience
About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance, we provide full training and continuous coaching in-house. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Why Acorn Insurance?
Acorn Insurance wants to give you more than a job; we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:
1. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
2. Additional Buy & Sell Holidays
3. Company Sick Pay Scheme
4. Company Paid Maternity & Paternity Leave
5. Generous Company Pension Scheme
6. A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
7. A wide network of mental health first aiders
8. Our very own reward and discount platform "Your tomorrow"
9. Fresh fruit deliveries twice a week
10. 250 Refer a friend bonus
11. Cycle to work scheme
12. Free eye test vouchers and a contribution towards the frames
13. Regular Employment Engagement including ongoing competitions with fantastic prizes
14. Charity fundraising events
All roles are subject to DBS and Financial checks; any offer made will be conditional until checks are completed to a satisfactory standard.
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