Description A reputable family-run automotive business in Whitstable, Kent is seeking a skilled Parts Consultant/Service Advisor to join their dynamic team. This role offers an exciting blend of customer service and parts management in a professional, welcoming environment. Job Overview: – Position: Parts Consultant/Service Advisor – Industry: Automotive – Location: Whitstable, Kent, UK – Employment Type: Full-Time (Occasional Saturdays required) – Company: Established Family-run Automotive Business Key Responsibilities: – Customer Service: Greet clients, handle service enquiries, ensure exceptional front-of-house experience – Appointment Management: Answer calls, book appointments, coordinate service schedules – Parts Management: Process orders, handle trade enquiries, provide pricing information – Inventory Control: Check-in and book parts efficiently – Communication: Maintain clear communication with customers, suppliers, and workshop staff Required Skills & Experience: – Previous experience in motor parts or service advisory roles – Strong accuracy in vehicle component identification – Excellent communication and organisational skills – Customer-focused approach with a friendly, professional demeanour – Ability to multitask efficiently in a fast-paced environment Qualifications: – Relevant experience in automotive parts or service advisory roles (required) – Automotive qualifications (preferred but not essential) Benefits Package: – £31933.20 PA – (£13.80) Per an Hour – Supportive family-run business environment – 20 days holiday – Staff discount scheme – Opportunity for professional growth and development Work Schedule: – Full-time hours (Monday to Friday) 8am to 5pm – Saturday working – Every Second Saturday – 8am to 12pm About the Company: This well-established, family-run business has a strong reputation for excellent customer service and vehicle care. Their friendly team values professionalism, customer satisfaction, and automotive expertise. Ideal candidates will thrive in a varied role, combining customer service excellence with efficient parts management. If you’re passionate about the automotive industry and looking for a rewarding career in a respected independent garage, we want to hear from you Apply now to join this automotive family and take your career to the next level. Let’s drive success together