Job Description
Account Manager
Chesham - Full time
On behalf of our client, a leading manufacturer of innovative building products in the South East of England, we are seeking a dynamic and motivated Internal Sales Support Executive to join their growing team.
Our client, with a rich history spanning several decades and recent significant growth, is looking for a sales-driven individual to support their continued expansion in the UK market. This role offers an exciting opportunity to be part of a success story, with the company's turnover increasing from £3M to £22M in just a few years.
Account Manager Key Responsibilities:
1. Process and manage incoming customer orders, pro-forma invoices, and returns
2. Upsell products and identify opportunities to increase sales growth
3. Develop strong relationships with customers to maximise repeat business
4. Collaborate closely with the external sales team to drive sales and profitability
5. Meet personal and team targets, as well as set KPIs
6. Handle customer inquiries, complaints, and provide appropriate solutions
7. Ensure timely communication with warehouses for order fulfilment and dispatch
8. Manage incoming phone calls and email inquiries efficiently
The Ideal Candidate:
1. 1.5 - 3 years' experience in a busy office environment, preferably in internal sales (though not essential)
2. Strong people skills and results-driven mindset
3. Excellent communication skills, both written and verbal
4. Customer-focused with the ability to adapt to different situations
5. Proficient in Microsoft Office and quick to learn new systems
6. Ability to multi-task, prioritise, and manage time effectively
7. Team player with the capacity to work independently when required
Our Client Offers a Competitive Package, Including:
1. Base salary of £26-28,000 per annum
2. Great bonus scheme and commission
3. 25 days annual leave plus statutory holidays
4. Company pension scheme
5. Free car parking
6. Monday to Friday, 9am-5pm
This is an excellent opportunity for a customer-oriented individual to join a rapidly growing company with a strong market presence. If you are passionate about sales, customer service, and eager to contribute to a dynamic team, we want to hear from you.
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